How to Visit Facility
Before you plan a visit, check the facility's posted office hours and closure days so you don't make a wasted trip.
How to visit, scheduling, dress code, and visitor requirements
Visiting someone at Big Sandy Regional Detention Center takes a little planning, especially your first time. The public office hours are Monday through Friday, 8:00 AM to 4:00 PM, and the facility is closed Saturdays, Sundays, and designated holidays. Before making plans, confirm where the person is currently housed. Transfers can change when and where visits are allowed. Most Kentucky facilities require you to complete a visitor information form, then wait for a background check and formal approval before being added to the visitor list. Once approved, visits are usually scheduled in advance through the facility's system (an online vendor, email, or a lobby kiosk, for example). Also confirm whether your visit will be in-person or video.
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Before you plan a visit, check the facility's posted office hours and closure days so you don't make a wasted trip.
Big Sandy Regional Detention Center’s public office hours are Monday through Friday from 8:00 AM to 4:00 PM. The facility is closed on Saturdays, Sundays, and designated holidays.
Fill out a visitor information form and submit it as directed by the facility or the inmate. The jail typically runs background checks and adds approved visitors to the inmate's list before any visits are allowed.
Once you're approved, schedule your visit using the facility's scheduling method. This could be an online vendor, email, or a lobby kiosk. Check the facility's visitor information page or call the jail during office hours to confirm the correct process.
If someone calls claiming you can pay $2,500 through Apple Pay to get your family member released—it's a scam. Don't send money.
Need to reach Big Sandy Regional Detention Center or confirm details about a loved one? Here are the contact numbers families use most.
Before you can fund an inmate's account at Big Sandy Regional Detention Center through TouchPay, you'll need to get pre-approved. That means sending a quick email with your details (unless you're already on the inmate's contact list). After that, you're good to go.