How to send messages, photos, and packages
Phone service at Broome County Correctional runs through GTL. Their published helpline is the best resource for setting up an account or troubleshooting call issues. Video visits and secure messaging use an in-cell tablet system, and the tablet provider controls rates, scheduling, and session details. You'll manage tablet communications through GettingOut, where you can create an account and add credits for messages and visits. For commissary or other vendor-related deposits, the facility lists smartdeposit.com as an online option. A phone deposit option is also available.
Search for a loved one and send messages and photos in minutes.
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Trying to get a message or photo to someone at Broome County Jail? You have three practical options, from traditional mail to same-day photo delivery. Here's how each one works.
GTL provides inmate phone service at Broome County Correctional. Use their published helpline for account setup and assistance.
Video visits are scheduled through the facility's tablet vendor, not the jail directly. Register with GettingOut and use their portal to view available time slots, fees, and session rules.
You can add money through smartdeposit.com or the facility's phone deposit option. Follow the vendor's instructions to apply funds to the inmate's commissary or tablet-related account.
Broome County runs visitation mostly on weekdays, and the hours depend on where your person is housed. Here's the schedule broken down by housing group, plus the limits that affect how much time you actually get.
Trying to reach someone at Broome County Correctional in NY? Your two main options are phone calls through the facility's phone vendor and video visits purchased through the inmate tablet system.
Your first visit goes more smoothly when you know how Broome County Jail handles scheduling, how long each visit can last, and what happens when the visiting area fills up.
