Why You Can't Send Money Through the Mail to Callaway County Jail — and 3 Ways to Deposit Funds
Want to help someone at Callaway County Jail cover commissary or basic needs? Don't mail cash or a money order - it won't work. Callaway is a postcard-only facility, and they don't accept any monetary items through the mail for inmate trust accounts. Anything you send gets returned, which wastes time and delays your loved one getting what they need.
If you're local, the Lobby Kiosk at Callaway County Jail is your simplest option. You can deposit funds directly without mailing anything. Just take your time at the screen and double-check you've selected the right person before submitting.
- ✓ Bring the inmate’s full name and any identifying information you have (booking number or ID if available)
- ✓ Use the Lobby Kiosk for deposits rather than sending money through the mail
- ✓ Double-check you selected the correct inmate before you confirm the deposit
- ✓ Keep your receipt or confirmation for your records
Can't make it to the jail? Callaway County Jail accepts online deposits through Access Corrections at accesscorrections.com. Prefer to handle it by phone? Call Access Corrections at 1-866-345-1884.
- Go to Access Corrections - Use accesscorrections.com to start an online deposit.
- Select the correct facility and inmate - Enter your loved one’s details carefully so the funds go to the right account.
- Choose the deposit amount and submit - Review everything on the confirmation screen before you finalize.
- Save your confirmation - Keep the receipt/confirmation number for your records.
- Call for help if you need it - Use 1-866-345-1884 if you have trouble completing the deposit online.
Phone and video services at Callaway County Jail run through NCIC Inmate Communications. If you're adding phone time - not commissary funds - use ncic.com. The jail switched from Home.wav to NCIC, so using the right vendor matters.
- ✓ Confirm you’re adding phone time (NCIC) versus putting money into the inmate trust/commissary account
- ✓ Use the approved NCIC site (ncic.com) when you’re depositing for phone time
- ✓ Have the inmate’s correct identifying details ready before you submit anything
A quick double-check now saves headaches later. Before depositing, confirm you have the inmate's name exactly as the jail lists it. Use the right channel: the Lobby Kiosk or accesscorrections.com for inmate funds, ncic.com for phone time. Keep your receipt or confirmation so you can track what you submitted. And whatever you do, don't mail it - Callaway County Jail returns any monetary items sent through the mail. If you hit a snag with Access Corrections, calling 1-866-345-1884 is faster than troubleshooting on your own.
Warning: Don’t mail cash, checks, or money orders to Callaway County Jail to fund an inmate account. Monetary items sent through the mail for deposit are not accepted and will be returned to the sender.
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