How to contact an inmate at Collin County Detention Facility

Collin County Detention Facility inmate search

To contact a person start by searching for the person on the facility website. Perform a search by following these steps:

• Step 1: Enter their first name and last name into the search form and click "Search"
• Step 2: Locate their inmate record
• Step 3: Write down their Inmate ID and any housing information provided

Important! Be sure to enter the persons full name. Nicknames should not be used.

After finding the person you are looking for you can then create a messaging account to send letters and photos.

How to message an inmate

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Collin County Detention Facility .

Sending Photos and Postcards

A great way to send love and support to loved one at Collin County Detention Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Collin County Detention Facility.

Frequently asked questions about Collin County Detention Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Collin County Detention Facility.

2. How much does it cost to send a message to Collin County Detention Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Collin County Detention Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Collin County Detention Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Collin County Detention Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Collin County Detention Facility?

   Mailing address:

   Collin County Detention Facility
   4300 Community Ave
   McKinney , TX 75071
   (972) 547-5200

   Business hours:

   • Monday: 9:00 AM – 5:00 PM
   • Tuesday: 9:00 AM – 5:00 PM
   • Wednesday: 9:00 AM – 5:00 PM
   • Thursday: 9:00 AM – 5:00 PM
   • Friday: 9:00 AM – 5:00 PM
   • Saturday: Closed
   • Sunday: Closed