How to deposit funds, commissary, and payment options
Adding money for an inmate in Comal County means working through the Inmate Trust Fund (commissary) system. Deposits are typically made using approved online vendors, on-site kiosks, or by mailing a money order or cashier's check following the facility's centralized deposit instructions. Don't mail cash or personal checks—those aren't accepted. Vendors and kiosks may charge service fees with their own processing timelines, so timing can vary. The Inmate Trust Fund office can usually confirm whether a deposit was received, but it generally won't share account balances or transaction details with third parties. For updates, Comal County's website offers a MyAccount feature you can set up for notifications about account activity. Don't include personal letters with mailed deposits.
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Use the facility’s approved options: online vendor portals, on-site kiosks, or mailed money orders/cashier’s checks, following the deposit instructions exactly. You can also set up MyAccount on the county website to get notifications about deposits and account activity.
No. Don’t mail cash or personal checks; mailed deposits are typically limited to money orders or cashier’s checks.
You may be able to confirm receipt of a deposit through the Inmate Trust Fund office, and MyAccount can be used for customized notifications about account activity. Balances and transaction details are generally not released to third parties.
Trying to stay informed while a loved one is in custody? Social media and RSS can help you catch county updates faster. Here's how Comal County recommends staying connected—and how to combine that with email alerts so nothing slips through the cracks.
When jail operations or public-safety conditions change, you want to know fast. Comal County offers a few ways to stay in the loop—including MyAccount and Notify Me alerts.
Want Comal County updates without refreshing the website every day? Set up a MyAccount and subscribe through Notify Me to get email alerts for the stuff you actually care about.
