How to send messages, photos, and packages
Comal County handles most inmate communication through its Inmate Technology program and third-party vendors, covering phone calls, video visitation, electronic messaging, and tablet services. You can schedule in-person and video visits through the IC Solutions website, the Bonding lobby kiosk, or by calling 888-506-8407. For adding funds, deposits to inmate accounts go through Access Corrections. Follow that vendor's deposit steps and customer service process rather than assuming the facility takes deposits directly. Messaging and tablet features typically require setting up an account with the approved vendor and purchasing credits. Messages and attachments are screened under facility rules. Availability can vary by housing unit, so check the inmate's facility page and the county's public contact listing for the current address and phone number.
Search for a loved one and send messages and photos in minutes.
Comal County Jail uses one address for regular letters and a different one for packages and legal mail. Using the right address (and labeling it correctly) keeps your mail from getting held up.
Schedule in-person and video visits through the IC Solutions website, at the Bonding lobby kiosk, or by calling 888-506-8407.
Use Access Corrections to deposit money into an inmate’s account. Follow the vendor’s deposit instructions and customer service process.
Check the county's public contact listing for the official address and phone number for general questions and follow-up.
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