Visitation at Comal County

How to visit, scheduling, dress code, and visitor requirements

Overview

Comal County Jail offers both in-person and video visits, all scheduled through the IC Solutions website, the Bonding lobby kiosk, or by phone at 888-506-8407. Plan to arrive about 10 minutes early to sign in and complete any on-site check-in steps. You'll need a valid U.S. government-issued photo ID at sign-in. One key restriction: if you were incarcerated in Comal County Jail within the last six months, you're not eligible for in-person visitation. Visits may be monitored, restricted, or canceled for safety, disciplinary, or operational reasons. Remote visit availability and visit frequency depend on inmate privileges and facility scheduling.

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Quick Facts

  • In-person and video visits must be scheduled via the IC Solutions website, the Bonding lobby kiosk, or by calling 888-506-8407.
  • Visitors must arrive about 10 minutes prior to their scheduled visitation time to sign in.
  • Only visitors with a valid U.S. government-issued identification card may sign in and visit.
  • Individuals incarcerated in Comal County Jail within the past six months are not eligible for in-person visitation.

Visitation Guides

Visitation

How to Visit Facility

Visits at Comal County must be scheduled ahead of time, and you'll need to arrive early to sign in. Here's what to know before you go.

Common Questions

How do I schedule a visit at Comal County Jail?

Schedule visits through the IC Solutions website, at the Bonding lobby kiosk, or by calling 888-506-8407.

What ID do I need to visit someone at Comal County Jail?

You'll need a valid U.S. government-issued photo ID to sign in and visit.

Am I eligible to visit if I was recently incarcerated at Comal County Jail?

No. If you were incarcerated in Comal County Jail within the past six months, you are not eligible for in-person visitation.

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