How to send messages, photos, and packages
Danville Correctional Center has moved video visitation to ICSolutions. Register through the ICSolutions website or app instead of calling the facility to book. All video visits are scheduled in the ICSolutions system, and you must already be on the incarcerated person's approved visitation list before you can schedule. IDOC limits apply: one video visit per day per incarcerated person, with up to three approved visitors allowed per general-population visit. Video visits are not scheduled during institutional count from 2:30pm to 4:30pm. Domestic calls under ICSolutions cost $0.008 per minute. For ICSolutions account help, call 888.506.8407 or email Customer@icsolutions.com. If you need a Securus refund or have phone-block issues from the old system, contact Securus at 1-800-844-6591.
Search for a loved one and send messages and photos in minutes.
Sending your first letter is easier when you know the exact addressing format and what happens to mail once it arrives. Here are five Danville Correctional Center details that prevent the most common delays and disappointments.
Mailing someone at Danville? The key thing to know: most personal mail gets scanned and converted to a digital copy for tablet viewing. And certain envelope materials will get your mail rejected before it ever reaches them.
If you're mailing someone at Danville, expect most personal mail to be scanned rather than delivered as originals. A few categories are exempt, and certain envelope materials can get your mail rejected before it ever reaches them.
Mail sent to Illinois Department of Corrections (IDOC) facilities doesn't arrive the way you might expect. Here's what you need to know about scanning, privileged mail labeling, printing requests, and sending books or magazines.
Getting the address right is the fastest way to avoid delays. Here's the exact format Danville Correctional Center uses for business mail and mail to someone in custody.
Create an ICSolutions account through the app or website, then schedule the video visit directly in ICSolutions (don't call the facility to book). Make sure you're already on the incarcerated person's approved visitation list before scheduling.
Each incarcerated person can receive one video visit per day, and general-population visits allow up to three approved visitors per session. Video visits aren't scheduled from 2:30pm to 4:30pm due to institutional count procedures.
Domestic calls under ICSolutions cost $0.008 per minute. For ICSolutions account support, call 888.506.8407 or email Customer@icsolutions.com. For legacy Securus refund or phone-block issues, contact Securus at 1-800-844-6591 or through the Securus website.
Planning a trip to Danville Correctional Center? Take one minute to check whether the facility is on lockdown. That quick call can save you a long drive for a visit that won't happen.
If someone you care about is in an Illinois Department of Corrections (IDOC) prison, you have two ways to pay for phone calls. Here's how each option works, what the switch to ICSolutions means for you, and where to get help if something goes wrong.
Trying to connect with someone at Danville Corrections Facility by video or phone? The key is knowing which Illinois Department of Corrections (IDOC) service to use and where to turn when something goes wrong.
