Send Photos & Mail at Danville Corrections Facility, IL

How to send messages, photos, and packages

Overview

Danville Correctional Center has moved video visitation to ICSolutions. Register through the ICSolutions website or app instead of calling the facility to book. All video visits are scheduled in the ICSolutions system, and you must already be on the incarcerated person's approved visitation list before you can schedule. IDOC limits apply: one video visit per day per incarcerated person, with up to three approved visitors allowed per general-population visit. Video visits are not scheduled during institutional count from 2:30pm to 4:30pm. Domestic calls under ICSolutions cost $0.008 per minute. For ICSolutions account help, call 888.506.8407 or email Customer@icsolutions.com. If you need a Securus refund or have phone-block issues from the old system, contact Securus at 1-800-844-6591.

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Quick Facts

  • Visitors must register with ICSolutions to schedule video visits and should not call the facility to book a visit.
  • An incarcerated person may receive one video visit per day, with up to three approved visitors per visit for general population.
  • No video visits are scheduled between 2:30pm and 4:30pm because of institutional count procedures.
  • The domestic call rate under ICSolutions is $0.008 per minute.

Send Photos & Mail Guides

Common Questions

How do I schedule a video visit with someone at Danville Correctional Center?

Create an ICSolutions account through the app or website, then schedule the video visit directly in ICSolutions (don't call the facility to book). Make sure you're already on the incarcerated person's approved visitation list before scheduling.

What are the limits on video visits at Danville Correctional Center?

Each incarcerated person can receive one video visit per day, and general-population visits allow up to three approved visitors per session. Video visits aren't scheduled from 2:30pm to 4:30pm due to institutional count procedures.

How much do calls from Danville cost and who do I contact for account help?

Domestic calls under ICSolutions cost $0.008 per minute. For ICSolutions account support, call 888.506.8407 or email Customer@icsolutions.com. For legacy Securus refund or phone-block issues, contact Securus at 1-800-844-6591 or through the Securus website.

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If someone you care about is in an Illinois Department of Corrections (IDOC) prison, you have two ways to pay for phone calls. Here's how each option works, what the switch to ICSolutions means for you, and where to get help if something goes wrong.

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