What Happens on Commissary Delivery Day at Daviess County Detention Center
Commissary delivery day moves fast. When your loved one knows the routine, they're less likely to miss their order and more likely to get mistakes fixed on the spot.
When commissary arrives at Daviess County Detention Center, inmates who placed orders need to line up. Staff hand out orders directly, so being present and ready is the only way to actually receive what was purchased.
- ✓ Present your ID card if commissary staff ask for it, so the order is delivered to the correct inmate.
Your loved one should inspect their order while the bag is still sealed. This is the time to check that everything looks right, nothing is missing, and no items are wrong.
- Check the sealed bag for accuracy. Look over the order before opening it.
- Report any problem to commissary staff before opening. If something is wrong, it needs to be brought up while the bag is still unopened.
- Wait for verification and an account fix. When an issue is reported in time, commissary staff will verify whether an error occurred and make the necessary correction to the inmate’s account on the next business day.
Note: Even when staff verify an error, account corrections happen the next business day, not the same day the bag is delivered.
Warning: If the bag is opened before an issue is reported, the order is considered correct and accepted as-is.
Disciplinary segregation changes what someone can receive. Inmates in a disciplinary cell cannot get commissary items except for hygiene products, mail, or medical supplies.
If someone in disciplinary segregation places an order, those items won't arrive while they're in the cell. Commissary gets delivered after they're released from segregation, so expect a delay.
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