Send Photos & Mail at Deerfield Correctional

How to send messages, photos, and packages

Overview

Deerfield Correctional offers two main ways to stay connected: phone calls and at-home video visits. Video visits work from a home computer, tablet, or Android smartphone. Phone calls are capped at 20 minutes each so facility phones can be shared fairly. Want to help someone stay in touch? Add money to prepaid phone accounts through ConnectNetwork (Global Tel*Link). You can also set up AdvancePay or PIN Debit using the inmate's 7-digit ID. For billing or payment issues with phone services, JPay has a customer support line specifically for those questions.

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Woman using phone to connect with loved one

Quick Facts

Phone calls are limited to 20 minutes per call.
Family and friends can deposit money into prepaid phone accounts via ConnectNetwork (Global Tel*Link).
At‑home video visitation allows visits from a home computer, tablet, or Android smartphone.
JPay provides a phone payment support line at 1 (800) 574-5729 for payment-related help.
Incoming general correspondence to Deerfield is photocopied and only the photocopies are delivered to inmates.

Send Photos & Mail Guides

deerfield-mail-photos-what-happens

What Happens to Your Letters and Photos After They're Mailed to Deerfield Correctional

When you mail a letter or photos to someone at Deerfield Correctional, they won't receive your original pages or envelope. VADOC photocopies all incoming general correspondence and delivers only the copies to inmates. Mail can be opened, searched, and read by staff during processing. That's standard for facility mailrooms — so avoid sending anything you'd be uncomfortable having reviewed. What your loved one actually receives is a black-and-white copy of what you sent, not the original.

Common Questions

How long can I talk on the phone with someone at Deerfield Correctional?

Phone calls are limited to 20 minutes per call.

How can I add money so an inmate can make phone calls?

You can deposit money into prepaid phone accounts through ConnectNetwork (Global Tel*Link). You may also set up AdvancePay or PIN Debit using the inmate’s 7-digit ID.

Can I visit by video from home?

Yes. At-home video visitation is available from a home computer, tablet, or Android smartphone.

Who do I call for phone payment support?

Call JPay for phone payment support at 1 (800) 574-5729.

What happens to letters and photos I mail to an inmate at Deerfield Correctional?

Deerfield photocopies incoming general correspondence and gives the inmate only the photocopies. The original letters and photos are shredded after photocopying.

How should I address mail to someone at Deerfield Correctional?

Put the inmate’s full name and official ID number on the address, along with the facility’s full name and state and your full physical return address. Use the same complete information on every piece of mail.

Other Guides for Deerfield Correctional

deerfield-how-to-apply-for-visitation

How to Apply for Visitation at Deerfield Correctional: What You Need and How Long It Takes

This guide is for you if you're applying to visit someone at Deerfield Correctional through the Virginia Department of Corrections (VADOC) online system. Bringing a minor? They'll need to be included on an adult's application, so this covers that too. If your loved one is in a local or regional jail rather than a VADOC facility, that facility will have its own separate process.

deerfield-fastest-way-to-send-money

The Fastest Way to Send Money to Someone at Deerfield (And Why Not to Mail Cash)

Need money to reach your loved one's account at Deerfield fast? JPay is your best bet. Whatever you do, don't mail cash or a personal check to the facility—those get rejected.

deerfield-arrive-early-security-checklist

Why You Should Arrive an Hour Early for Your Deerfield Visit (And What Happens at Security)

Show up right at your scheduled time? You're already behind. Deerfield visits need buffer time for check-in and screening — arriving early is the simplest way to protect your actual visit.

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