Mail, photos, messaging, and phone/call options for staying in touch.
Deerfield Correctional uses vendor services for phone and video communication. Phone calls are capped at 20 minutes. Family and friends can set up a prepaid phone plan or add money for calls through ConnectNetwork (support: 1-800-483-8314). The facility also supports at-home video visitation, so you can join from a home computer, tablet, or Android smartphone. Timing matters: remote visitors need to be logged into the GTL system 15 minutes before the scheduled visit, while AFOI Visitor Center visitors should arrive 20 minutes early. Before calling or video visiting, set up a verified vendor account, complete any required identity checks, and add funds if the vendor requires it.
Search for a loved one and send messages and photos in minutes.
You can stay in touch through video visitation (from home or at a Visitor Center) and by phone. The details below cover what you need to do before you try to connect, so you don't lose your time slot.
When you mail a letter or photos to someone at Deerfield Correctional, they won't receive your original pages or envelope. VADOC photocopies all incoming general correspondence and delivers only the copies to inmates. Mail can be opened, searched, and read by staff during processing. That's standard for facility mailrooms — so avoid sending anything you'd be uncomfortable having reviewed. What your loved one actually receives is a black-and-white copy of what you sent, not the original.
Phone calls are one of the main ways to stay connected with someone in a Virginia Department of Corrections (VADOC) prison. Here's what you need to know about who can be called, how calls work, time limits, and payment options.
If you mailed original photos to someone in a Virginia Department of Corrections (VADOC) facility and they never arrived, the reason is straightforward: VADOC delivers photocopies, not originals. Here's how the process works, what gets destroyed, and how to send mail that actually reaches your loved one.
Phone calls at Deerfield Correctional are limited to 20 minutes.
Set up a prepaid phone plan or deposit funds through ConnectNetwork. For help, contact ConnectNetwork support at 1 (800) 483-8314. Make sure your vendor account is verified and funded before placing a call.
Yes. Remote visitors need to be logged into the GTL system 15 minutes before the visit. AFOI Visitor Center visitors should arrive 20 minutes early.
Your first in-person prison visit goes a lot smoother when you show up early, bring the right ID, and keep your pockets as empty as possible. This checklist covers the Virginia Department of Corrections (VADOC) basics that most often lead to delays or denied entry.
This guide is for you if you're applying to visit someone at Deerfield Correctional through the Virginia Department of Corrections (VADOC) online system. Bringing a minor? They'll need to be included on an adult's application, so this covers that too. If your loved one is in a local or regional jail rather than a VADOC facility, that facility will have its own separate process.
Need to put money on someone's account in VADOC? Don't send cash or checks to the prison. Use the approved JPay money-order process so your deposit actually gets accepted and processed on time.
