How to send messages, photos, and packages
Staying connected with someone at Eastern Corrections Inst. is possible through both in-person and video visits. NCDAC encourages family and friend connection when approved and scheduled. Video visitation uses the Getting Out Visits app or a home computer, but only people on the incarcerated person's approved visitor list can participate. Every visit requires an appointment. Schedule ahead by phone or email, then confirm the day before. To add funds for phone or tablet use, the facility uses third-party vendors like ViaPath/ConnectNetwork and TouchPay. Options include online, mobile, phone, walk-in locations, and money orders.
Search for a loved one and send messages and photos in minutes.
If your loved one is at Eastern Correctional Institution, your letter doesn't go directly to the prison mailroom. Non-legal mail gets processed through TextBehind first, so the exact address format matters.
Want to send a book, religious materials, or a package to someone at Eastern Correctional? Here's the key: these items can't go through TextBehind. Use the direct-to-facility methods below to avoid having your shipment returned.
Sending non-legal mail to someone at Eastern Correctional Institution? Your envelope needs to go to TextBehind's Maryland P.O. Box first — that's how NCDAC prisons route incoming mail. Use this exact format: Offender Name and OPUS Number Name of Prison (do not abbreviate) P.O. Box 247 Phoenix, MD 21131 Spell out the full facility name on the second line — write "Eastern Correctional Institution," not a shortened version. The offender's name and OPUS number go first, followed by the complete prison name, then TextBehind's P.O. Box in Phoenix, Maryland.
Visits are by appointment, so schedule your visit by contacting the facility by phone or email. Confirm the appointment the day before your scheduled visit.
Yes. Video visits are available through the Getting Out Visits app or from a home computer. You must be on the incarcerated person’s approved visitor list to use video visitation.
Eastern Corrections Inst. uses third-party services such as ViaPath/ConnectNetwork and TouchPay for deposits and phone or tablet funding. You can typically add money online, by mobile or phone, at walk-in locations, or by money order through the vendor system.
Getting approved to visit at ECI comes down to two things: being on the person's approved visitor list and understanding when that list can change. Here's how the 18-person limit and six-month enrollment windows work — so you can plan ahead instead of getting turned away at the gate.
Want to reach someone at Eastern Corrections Institution? You have three main options: video visits, in-person visitation by appointment, and mail through the state's digital mail system.
Getting approved to visit at Eastern Correctional Institution (ECI) comes down to two things: being added to the approved visitor list and submitting an application with the right documents.
