Send Photos & Mail at FCI Greenville, IL

How to send messages, photos, and packages

Overview

Communication at FCI Greenville is tightly controlled. Phone calls are monitored—you'll see a notice posted next to each phone. Unmonitored calls to attorneys are allowed in certain circumstances, but third-party or alternative calling arrangements aren't permitted. The facility uses TRUFONE for live and remote monitoring of approved calls, including collecting law-enforcement intelligence from communications. For electronic messages, the inmate must have TRULINCS access approved, and you must consent as a contact before exchanging messages. All messages are screened, monitored, and limited to 13,000 characters. Since setup and verification can vary by vendor, create an account with the facility's approved communications vendor and complete any identity checks before scheduling video or messaging sessions.

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Quick Facts

  • Inmate telephone calls are monitored and a notice is posted next to each telephone.
  • Third‑party or alternative call arrangements are not permitted for inmate telephone privileges.
  • Unmonitored telephone calls to attorneys are permitted in certain circumstances.
  • TRULINCS messages require approval, are screened and monitored, and are limited to 13,000 characters.
  • FCI Greenville classifies written correspondence as general or special mail; general mail is opened and inspected by staff while special incoming mail is opened only in the inmate’s presence.

Common Questions

How do I send messages to an inmate at FCI Greenville via TRULINCS?

TRULINCS messaging requires the inmate to have access approved, and you must consent as a contact before messages can be exchanged. Messages are screened and monitored, and they’re limited to 13,000 characters.

Are inmate phone calls at FCI Greenville monitored and can attorneys get unmonitored calls?

Yes. Inmate telephone calls are monitored, and a notice is posted next to each telephone. Unmonitored calls to attorneys are permitted in certain circumstances.

Can inmates use third‑party calling services or alternative call arrangements at FCI Greenville?

No. Third‑party calling services and other alternative call arrangements aren’t permitted for inmate telephone privileges at FCI Greenville.

How is incoming mail inspected at FCI Greenville?

Incoming written correspondence is classified as general or special mail: general mail is opened and inspected by staff, while special mail is opened only in the inmate’s presence. Incoming personal mail is typically scanned and uploaded for inmate viewing; inmates can request paper copies through the facility’s mail-request process.

Can I send packages or personal items from home to an inmate at FCI Greenville?

Generally, no—packages from home aren’t allowed without prior written approval. Items accepted from home sources are limited, with release clothing and authorized medical devices permitted.

Where can I buy books or magazines to send to someone at FCI Greenville?

Hardcover publications and newspapers must be sent directly from the publisher, a book club, or a bookstore. Softcover items (paperbacks, magazines) have similar source restrictions at medium, high, and administrative institutions and can vary by security level. Commercially published material known to be sexually explicit or featuring nudity is prohibited by federal statute.

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