Can I Get the Original Letter Back After It's Scanned? TextBehind Retrieval Rules
Mailed a handwritten letter or photos to someone at Foothills Correctional Institution? You might be wondering what happens to the paper after it's scanned. Here's how TextBehind handles physical mail—and how to get your originals back if you want them.
At Foothills Correctional Institution, non-legal physical mail doesn't go straight into the facility as paper. TextBehind screens and scans it first, then delivers it electronically to the recipient's tablet. Your loved one still gets to read your letter and see your photos - but the original paper items go through TextBehind's process rather than being passed along directly.
Address your mail to TextBehind's Maryland P.O. Box. Include the incarcerated person's name, their OPUS number, and the full prison name (no abbreviations). Get the format wrong, and your mail could be returned instead of scanned and delivered.
Yes, you can get the original letter back after it's scanned. You have 30 days to request it. Contact TextBehind customer support at info@textbehind.com to start the process.
Deadline reminder: You only have 30 days to request the original back. Make sure your mail is addressed exactly as required (name, OPUS number, and the full prison name - no abbreviations) so it’s processed correctly in the first place.
Returns cost $2.50 per letter to cover mailing. Email info@textbehind.com within 30 days and ask for your original letter and contents back. They'll walk you through payment and return details.
Miss the 30-day window? TextBehind shreds the originals. If you're sending something irreplaceable - a one-of-a-kind photo, a child's drawing, a keepsake card - plan ahead before you drop it in the mail.
- ✓ Make a personal copy (photo/scan) of anything sentimental before you mail it.
- ✓ Address mail exactly as required: the person’s name, OPUS number, and the full prison name (do not abbreviate), sent to TextBehind’s Maryland P.O. Box.
- ✓ If you think you’ll want the original back, email info@textbehind.com as soon as possible - don’t wait until the end of the 30-day window.
Cost vs. keepsake: Returns are $2.50 per letter. Originals get shredded after 30 days. If it's irreplaceable, treat the return request like a deadline.
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