Franklin County Correctional 2
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Guides for This Facility
How to Send Money to Someone at Franklin County Jail (Kiosks, Online, CashPayToday & Phone)
Sending money to someone at Franklin County Jail is straightforward once you pick the right method. Commissary deposits go through Keefe Commissary Network, and you've got options: in person, online, cash at retailers, or by phone.
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Setting Up Virtual Visits at Franklin County Corrections (GTL VisitMe) — A Family Guide
Setting up a virtual visit is straightforward once you know where to go and what to download. Here's how to register, schedule, and take advantage of the free weekly visits at Franklin County Corrections.
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How to Address and Send Personal Mail to Franklin County Corrections (After the Digital Mail Switch)
Franklin County Corrections now uses a digital mail system. You still send a regular letter, but it gets scanned and delivered electronically to the inmate through the facility's tablet messaging app. That means the address and envelope details need to be exact.
Read GuideAt a Glance
Visitation
- Franklin County Corrections Center II moved from in-person to virtual visits via a GTL/ViaPath partnership.
- Visitors must download both GTL visitation apps to register and use the facility’s new visitation services.
- Each incarcerated person is allowed two free virtual visits per week, with each free visit lasting 20 minutes.
Mail & Letters
- Franklin County Correctional 2 converted to a digital mail system effective May 28, 2024; incoming physical mail is scanned and delivered via the tablet message app.
- Send personal mail to P.O. Box 247, Phoenix, MD 21131 and include the facility name, inmate full name, and unique identifier on the envelope.
- Envelopes must show the sender’s full name and physical address in the top-left corner and include the inmate’s full name and identifier on the front.
Sending Money
- Keefe Commissary Network handles commissary transactions for Franklin County Corrections Center II and supports multiple deposit channels including kiosks, AccessCorrections, mobile app, CashPayToday, and phone.
- There are four Keefe kiosks available 24/7: two at James A. Karnes Corrections Center (2551 Fisher Road) and two at Franklin County Corrections Center II (2460 Jackson Pike) at the visitor entrances.
- To deposit online via AccessCorrections you must select the state and agency (Franklin County Jail, OH) and provide the recipient’s full name or Sheriff’s Office ID; account actions require phone and email verification.
Inmate Lookup
- The Franklin County online inmate search lists current inmates and their charges.
- Search results include case numbers associated with each inmate entry.
- The online listings show locations for visitation so you can identify where visits take place.
Contact Info
- Attorneys must register in person at Jackson Pike Jail and present a driver's license and BAR card to use remote video visitation.
- Franklin County Corrections Center II (2460 Jackson Pike) has two Keefe kiosks at the visitor entrance available 24/7.
- Confirm the correct campus and address before sending money or mail, since deposit/mailing rules can vary by location.
Facility Info
- Franklin County Corrections Center II moved from in-person to virtual visits via a partnership with GTL/ViaPath.
- Visitors must register and schedule visits online through the GTL visitation website or the GTL mobile app.
- Registering and receiving approval is required before scheduling a visit.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Franklin County Corrections Center II handles all visits virtually through GTL/ViaPath—no in-person visits. Register and schedule through the GTL visitation website or app, and download the required GTL apps to complete registration and join your video call. Each incarcerated person gets two free 20-minute visits per week. Need more? You can purchase additional visits through the GTL pay-per-visit portal. Attorneys must complete a one-time in-person registration at Jackson Pike Jail, bringing a driver's license and BAR card for verification.
Read full guideMail & Letters
Franklin County Correctional 2 switched to digital mail on May 28, 2024. Physical letters get scanned and delivered electronically to the inmate's tablet. Send all personal mail to: P.O. Box 247, Phoenix, MD 21131. Include the facility name and state, the inmate's full name and ID, plus your full name and return address in the top-left corner. Only direct letters are scanned—boxes, catalogs, and other items get returned. Scanned copies are kept for 30 days unless you arrange longer retention with ViaPath/TextBehind. Having delivery issues? Email TextBehind at info@TextBehind.com. Facility staff can reach ViaPath support at (800)-205-5510.
Read full guideSending Money
Franklin County uses the Keefe Commissary Network for deposits. Your options: lobby kiosks, AccessCorrections.com, the Keefe mobile app, CashPayToday retail cash deposits, or Keefe's 24/7 phone line. Four Keefe kiosks are available around the clock—two at James A. Karnes Corrections Center (2551 Fisher Road) and two at Franklin County Corrections Center II (2460 Jackson Pike) near the visitor entrances. For online deposits, select Franklin County Jail, OH and enter the recipient's full name or Sheriff's Office ID. Creating or editing an account requires phone and email verification. CashPayToday works by generating a barcode you show at participating retailers. All deposits carry handling fees, and limits vary by method. One important note: sending more than $2,000 within 10 days can trigger an investigative inquiry, so verify limits before you send.
Read full guideInmate Lookup
Franklin County Correctional 2 is covered by the Franklin County Sheriff's Office online inmate search. The roster lists current inmates along with charges and case numbers. Some entries also show court dates and visitation locations. Before searching, gather whatever details you have: full name, date of birth or age, and any inmate or booking number. The process is simple—open the public roster, enter a name or ID, complete any verification prompts, and view matching results. Want custody notifications? Have a phone number or email ready and follow the system's registration steps.
Common Questions
Showing 6 of 19How do I set up a video visit with Franklin County Corrections Center II?
Register and schedule your visit through the GTL visitation website or app, following the facility’s directions. Before your appointment, download and install the required GTL visitation apps so you can complete registration and join the video visit.
VisitationHow long are virtual visits and are any free at Franklin County Corrections Center II?
Each free virtual visit is 20 minutes long. Incarcerated people receive two free virtual visits per week, and additional visits can be purchased through the pay-per-visit portal.
VisitationCan an attorney use remote video visitation at Franklin County Corrections Center II?
Yes, but attorneys must complete a one-time in-person registration at Jackson Pike Jail. Bring a driver’s license and BAR card so staff can verify and scan your documents.
VisitationWhere do I send personal mail for someone at Franklin County Correctional 2?
Send personal letters to the centralized scanning address: P.O. Box 247, Phoenix, MD 21131. Put the facility name and state, the inmate’s full name and unique identifier, and your full name and physical return address on the envelope.
Mail & LettersWill Franklin County Correctional 2 deliver the physical letter or a scanned copy?
A scanned copy is delivered electronically to the inmate’s tablet message app. Boxes, catalogs, and other non-letter items are not scanned and will be returned to the sender.
Mail & LettersHow long are scanned mail copies kept and who do I contact about mail problems?
Scanned mail copies are retained for 30 days unless a longer retention period is arranged with ViaPath/TextBehind. For mail delivery problems, contact TextBehind at info@TextBehind.com; facility staff can call ViaPath support at (800)-205-5510.
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Did You Know?
Franklin County Correctional 2 in Ohio is part of the Franklin County Sheriff's Office online inmate search. You can look up current inmates, charges, case numbers, visitation locations, and upcoming court dates. Bond amounts aren't listed there. For bond information, contact the Clerk of Courts.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify