General guidance for Phone Calls and Messaging
Phone Calls and Messaging at Franklin County Correctional 2: start with our general phone calls and messaging guide, then confirm details with the facility at (614) 525-3368.
Find inmate search, visitation, mail, phone, and commissary information for Franklin County Correctional 2 in Columbus, OH. Use this guide to confirm facility details and next steps.
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Sending money to someone at Franklin County Jail is straightforward once you pick the right method. Commissary deposits go through Keefe Commissary Network, and you've got options: in person, online, cash at retailers, or by phone.
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Setting up a virtual visit is straightforward once you know where to go and what to download. Here's how to register, schedule, and take advantage of the free weekly visits at Franklin County Corrections.
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Franklin County Corrections now uses a digital mail system. You still send a regular letter, but it gets scanned and delivered electronically to the inmate through the facility's tablet messaging app. That means the address and envelope details need to be exact.
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Franklin County Corrections Center II handles all visits virtually through GTL/ViaPath—no in-person visits. Register and schedule through the GTL visitation website or app, and download the required GTL apps to complete registration and join your video call. Each incarcerated person gets two free 20-minute visits per week. Need more? You can purchase additional visits through the GTL pay-per-visit portal. Attorneys must complete a one-time in-person registration at Jackson Pike Jail, bringing a driver's license and BAR card for verification.
Read full guideFranklin County Correctional 2 switched to digital mail on May 28, 2024. Physical letters get scanned and delivered electronically to the inmate's tablet. Send all personal mail to: P.O. Box 247, Phoenix, MD 21131. Include the facility name and state, the inmate's full name and ID, plus your full name and return address in the top-left corner. Only direct letters are scanned—boxes, catalogs, and other items get returned. Scanned copies are kept for 30 days unless you arrange longer retention with ViaPath/TextBehind. Having delivery issues? Email TextBehind at info@TextBehind.com. Facility staff can reach ViaPath support at (800)-205-5510.
Read full guideFranklin County uses the Keefe Commissary Network for deposits. Your options: lobby kiosks, AccessCorrections.com, the Keefe mobile app, CashPayToday retail cash deposits, or Keefe's 24/7 phone line. Four Keefe kiosks are available around the clock—two at James A. Karnes Corrections Center (2551 Fisher Road) and two at Franklin County Corrections Center II (2460 Jackson Pike) near the visitor entrances. For online deposits, select Franklin County Jail, OH and enter the recipient's full name or Sheriff's Office ID. Creating or editing an account requires phone and email verification. CashPayToday works by generating a barcode you show at participating retailers. All deposits carry handling fees, and limits vary by method. One important note: sending more than $2,000 within 10 days can trigger an investigative inquiry, so verify limits before you send.
Read full guideFranklin County Correctional 2 is covered by the Franklin County Sheriff's Office online inmate search. The roster lists current inmates along with charges and case numbers. Some entries also show court dates and visitation locations. Before searching, gather whatever details you have: full name, date of birth or age, and any inmate or booking number. The process is simple—open the public roster, enter a name or ID, complete any verification prompts, and view matching results. Want custody notifications? Have a phone number or email ready and follow the system's registration steps.
Phone Calls and Messaging at Franklin County Correctional 2: start with our general phone calls and messaging guide, then confirm details with the facility at (614) 525-3368.
Register and schedule your visit through the GTL visitation website or app, following the facility’s directions. Before your appointment, download and install the required GTL visitation apps so you can complete registration and join the video visit.
VisitationEach free virtual visit is 20 minutes long. Incarcerated people receive two free virtual visits per week, and additional visits can be purchased through the pay-per-visit portal.
VisitationYes, but attorneys must complete a one-time in-person registration at Jackson Pike Jail. Bring a driver’s license and BAR card so staff can verify and scan your documents.
VisitationSend personal letters to the centralized scanning address: P.O. Box 247, Phoenix, MD 21131. Put the facility name and state, the inmate’s full name and unique identifier, and your full name and physical return address on the envelope.
Mail & LettersA scanned copy is delivered electronically to the inmate’s tablet message app. Boxes, catalogs, and other non-letter items are not scanned and will be returned to the sender.
Mail & LettersScanned mail copies are retained for 30 days unless a longer retention period is arranged with ViaPath/TextBehind. For mail delivery problems, contact TextBehind at info@TextBehind.com; facility staff can call ViaPath support at (800)-205-5510.
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Franklin County Correctional 2 in Ohio is part of the Franklin County Sheriff's Office online inmate search. You can look up current inmates, charges, case numbers, visitation locations, and upcoming court dates. Bond amounts aren't listed there. For bond information, contact the Clerk of Courts.
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