How to Send Money to Someone at Franklin County Jail (All Ways)
Need to add commissary funds for someone at Franklin County Corrections? Everything runs through Keefe Commissary Network, and you have several ways to pay depending on what works best for you.
As of June 23, 2025, Keefe Commissary Network handles all commissary transactions for Franklin County Corrections. You can add money in person at Keefe kiosks, online through AccessCorrections or their mobile app, with cash at participating retailers through CashPayToday, or by phone.
Want to deposit in person at any hour? Keefe kiosks are available 24/7 at both Franklin County Corrections locations. You'll find two kiosks at the James A. Karnes Corrections Center (2551 Fisher Road) and two at Franklin County Corrections Center II (2460 Jackson Pike).
Deposit limit (kiosk cash): Keefe kiosk cash deposits are limited to $300 per recipient, per day.
The kiosks accept cash or card payments. Take your time at the screen to select the correct facility and recipient, then double-check the name before confirming your deposit.
- Pick the right location - In AccessCorrections, select the state and agency as “Franklin County Jail, OH.”
- Add the recipient - Enter the recipient’s full name or their Sheriff’s Office ID.
- Confirm before paying - Make sure you selected the correct person before you submit the payment.
- ✓ Complete phone verification for your AccessCorrections profile (required when creating or editing an account)
- ✓ Complete email verification for your AccessCorrections profile (required when creating or editing an account)
Online and mobile app deposits go through AccessCorrections, but Keefe Commissary Network handles the actual commissary transactions for Franklin County Corrections. That's why you'll see Keefe referenced across the different deposit options.
- Create your CashPayToday profile - Set up your account so you can generate payments.
- Select the facility and recipient - Choose Franklin County Corrections, then enter the recipient’s ID.
- Generate a barcode - This is what the retailer scans to take your payment.
- Pay with cash at a participating retailer - Bring the barcode to the register and make your cash deposit (limit: $900 per recipient, per day).
CashPayToday is another way to fund commissary. Even when you pay cash at a retailer, Keefe Commissary Network processes the transaction for Franklin County Corrections.
Prefer to deposit by phone? Call Keefe's toll-free number at (636) 888-7004. The line is available 24/7. You can use the automated system or speak with bilingual (English/Spanish) customer service representatives.
All deposit methods have handling fees, and the amount varies by method and deposit size. Since Keefe Commissary Network handles transactions for Franklin County Corrections, you'll see these fees applied across all Keefe options and partner tools.
- ✓ Keefe kiosk cash deposits: $300 per recipient, per day
- ✓ CashPayToday cash deposits: $900 per recipient, per day
- ✓ Credit/debit deposits: $300 per recipient, per card, over a 7-day period
Investigation trigger: Sending more than $2,000 to a single recipient over any 10-day period will start an investigative inquiry.
Troubleshooting
- ✓ In AccessCorrections, confirm you selected the correct state and agency: “Franklin County Jail, OH”
- ✓ Enter the recipient exactly as listed, using their full name or Sheriff’s Office ID
- ✓ If your payment won’t go through, finish phone verification and email verification on your AccessCorrections account (these are required when creating or editing profiles)
If you run into problems or prefer to deposit by phone, call Keefe at (636) 888-7004. The line is available 24/7 with an automated option or bilingual (English/Spanish) customer service.
Find an Inmate at Franklin County Correctional 2
Search for a loved one and send messages and photos in minutes.
