Setting Up Video Visits at Franklin County Corrections Center II: First-Time Guide
Setting up a video visit at Franklin County Corrections Center II is straightforward once you know the system. Here's how to register, download the right apps, and book your first visit.
Franklin County Corrections Center II (2460 Jackson Pike) uses virtual visits instead of in-person visitation. All visits run through GTL ViaPath Technologies - so you'll register and connect through their system rather than showing up at the facility.
This guide is for friends and family trying to set up a first-time video visit with someone incarcerated at Franklin County Corrections Center II. If your loved one is housed there, GTL/ViaPath is the vendor you’ll use to register, schedule, and complete virtual visits.
Head to https://franklinOH.GtlVisitMe.com/app to create your visitor account. You'll use this same site to schedule visits once you're registered. Get the registration done first - it makes everything else go smoother.
Before joining a visit, download both required GTL visitation apps. The Franklin County Sheriff's Office is clear: you must download BOTH apps for the new visitation services. In the Google Play Store, search
Good news: the Franklin County Sheriff's Office provides two free virtual visits per week, 20 minutes each. Keep this limit in mind when planning around work or childcare - you can't schedule unlimited free sessions.
- ✓ Use GTL’s pay-per-visit option if your loved one has already used their free visit quota.
- ✓ Purchase a visit when you need the paid option for convenience.
- ✓ Pay-per-visit can also be used when the time or type of visit falls within the facility’s guidelines for a charged visit.
- Register and schedule online first - Use https://franklinOH.GtlVisitMe.com/app to create your account and reserve a time.
- Download both GTL apps - FCCC II’s virtual visitation setup requires BOTH apps, so don’t stop after installing just one.
- Do a quick device check - Open the apps ahead of time and confirm your camera and microphone work so you’re not troubleshooting at the start of the visit.
- Join a little early - Give yourself a few minutes of buffer in case you need to sign in again or switch between the apps.
Trouble connecting? Contact GTL/ViaPath support first - they handle all virtual visitation for Franklin County Corrections Center II.
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