Florida

How to contact an inmate at Franklin County Jail Facility

Last Updated on July 30, 2025

A friendly help guide for Franklin County Jail Facility. Learn how to find an inmate and send letters, photos, and more.

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Franklin County Jail Facility

Complete Guide to Inmate Communication

Location: Eastpoint, FL
Last Updated:

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How to contact an inmate at Franklin County Jail Facility

This comprehensive guide will walk you through how to connect with an inmate at Franklin County Jail Facility. Follow the steps below to find an inmate and send letters and photos:

  1. Search for the inmate using our search tool below
  2. Create your account or log in to Penmate
  3. Write your message (up to 6,000 characters)
  4. Send instantly - inmates receive printed copies daily

Watch this short video on how to contact an inmate at Franklin County Jail Facility:

How to Send Messages to Inmates

How to message an inmate at Franklin County Jail Facility

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Franklin County Jail Facility.

Sending Photos and Postcards

How to send photos and postcards to Franklin County Jail Facility

A great way to send love and support to a loved one at Franklin County Jail Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Franklin County Jail Facility.

Frequently asked questions about Franklin County Jail Facility

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Franklin County Jail Facility.

  2. How much does it cost to send a message to Franklin County Jail Facility?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Franklin County Jail Facility?

    Penmate

    You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Franklin County Jail Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

    JPay

    Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Franklin County Jail Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Franklin County Jail Facility?

    Mailing address:

    Franklin County Jail Facility
    270 FL-65
    Eastpoint, FL 32328
    Phone: (850) 670-8500
  5. What are the visiting hours at Franklin County Jail Facility?

    Visiting hours at Franklin County Jail Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (850) 670-8500 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

  6. What items are prohibited when sending mail to Franklin County Jail Facility?

    Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Franklin County Jail Facility for their specific mail policies.

  7. How do I send money to an inmate at Franklin County Jail Facility?

    You can send money to an inmate at Franklin County Jail Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

  8. Can I schedule a video visit with an inmate at Franklin County Jail Facility?

    Many facilities now offer video visitation as an alternative to in-person visits. At Franklin County Jail Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

  9. What identification do I need to visit an inmate at Franklin County Jail Facility?

    All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Franklin County Jail Facility for specific ID requirements and visitor approval procedures.

  10. How can I find out an inmate's release date?

    To find an inmate's release date at Franklin County Jail Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Facility Overview

Contact Information

Franklin County Jail Facility
270 FL-65
Eastpoint, FL 32328
Phone: (850) 670-8500

Official Website

www.franklinsheriff.com

Programs and services at Franklin County Jail Facility

About Franklin County Jail Facility

Community reintegration and successful outcomes drive the mission at Franklin County Jail, where individuals receive comprehensive services designed to address underlying challenges and build pathways toward positive change. Located in Eastpoint, this FL correctional facility operates within Florida's broader correctional framework, serving as a crucial link between accountability and opportunity for those in the local justice system. The facility typically offers educational programming, substance abuse counseling, and life skills development, recognizing that meaningful rehabilitation requires addressing the root causes that often contribute to criminal behavior.

As part of Florida's county jail network, Franklin County Jail plays an essential role in supporting both public safety and individual transformation throughout the south region. The facility generally provides medical and mental health services, work programs, and pre-release planning to help prepare individuals for successful community reentry. Through its focus on evidence-based practices and community partnerships, the jail works to reduce recidivism while maintaining secure operations that protect both residents and staff.

The facility's approach emphasizes connecting individuals with resources and support systems that extend beyond incarceration, recognizing that lasting change often requires ongoing community involvement. Franklin County Jail typically coordinates with local organizations, treatment providers, and social services to create continuity of care that bridges the gap between custody and community living, ultimately working toward outcomes that benefit both individuals and the broader Eastpoint area.

Programs & Services

The expansive array of developmental opportunities within Franklin County Jail reflects a comprehensive philosophy that recognizes each individual's potential for growth and positive change. Rather than merely focusing on containment, the facility typically emphasizes creating pathways through which participants can address underlying challenges while building essential life skills. This multifaceted approach often encompasses educational advancement, therapeutic intervention, and practical support services that work synergistically to promote successful community reintegration.

Educational opportunities frequently serve as cornerstone elements of personal development, with programs that may offer foundational literacy instruction, high school equivalency preparation, and various vocational training initiatives. These academic pursuits often provide individuals with tangible credentials and marketable skills that enhance their prospects upon release. The educational framework typically emphasizes both traditional classroom learning and hands-on skill development, creating diverse pathways for intellectual and professional growth that accommodate different learning styles and career aspirations.

Moreover, therapeutic and support services typically form integral components of the facility's comprehensive programming structure. Substance abuse treatment opportunities often address addiction-related challenges through evidence-based interventions, while trauma-informed care approaches may help individuals process past experiences that contributed to their current circumstances. Additionally, work release programs frequently provide supervised community employment opportunities, and decision-making skills training often equips participants with critical thinking abilities necessary for navigating complex life situations. These interconnected support systems typically work collaboratively to address the multifaceted nature of successful rehabilitation and community reentry.

Daily Life & Visitation

Visitation area at Franklin County Jail Facility

The rhythmic sound of meal trays being distributed echoes through housing units as individuals begin another structured day within the facility's walls. Today at Franklin County Jail, residents typically follow a consistent routine that generally begins with early morning headcounts, followed by breakfast service and the gradual opening of various programming areas. The daily schedule usually revolves around meal times, recreational periods, and structured activities, with security procedures consistently woven throughout to maintain order and safety for both residents and staff.

Living accommodations within the facility typically consist of shared housing units where individuals may be housed in dormitory-style settings or smaller cells, depending on classification levels and available space. Personal property is generally limited to essential items and approved commissary purchases, which residents can usually obtain through a weekly ordering system. Moreover, the dining arrangements often involve scheduled meal times in designated areas, with meals typically prepared in the facility's kitchen and served according to dietary guidelines and any special medical or religious requirements that individuals may have.

The facility generally offers various recreational opportunities that may include access to television areas, library services, and outdoor recreation time when weather and security conditions permit. Whereas recreational activities provide some respite from the structured routine, work assignments within the facility often offer individuals the opportunity to contribute to daily operations through tasks such as kitchen duties, cleaning assignments, or maintenance work. Family connections typically remain vital through scheduled visitation periods and phone privileges, with communication policies usually designed to balance security needs with the importance of maintaining supportive relationships during an individual's time at the facility.

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