Garland County Detention

Physical Address
3564 Albert Pike RdHot Springs, AR, 71913

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Guides for This Facility

At a Glance

Visitation

  • Visitors must set up and use a Smart.JailMail.com account to accept connection requests before visits can be scheduled.
  • All visitors need a vendor account with the facility’s video visitation provider before visiting.
  • On‑site visits must be scheduled through the video visitation vendor at least 24 hours in advance and require an appointment.

Communication

  • Visitors must create an account with the facility’s video visitation vendor before visiting.
  • On-site and video visits must be scheduled through the vendor at least 24 hours in advance and require an appointment.
  • Permitted small items include eyeglasses, false teeth, pictures, and schoolwork; staff will show and clear these items through the glass or video screen.

Sending Money

  • You can add money through online portals, in-person kiosks or windows, mailed money orders, or the commissary/vendor site.
  • Deposited funds are placed in the inmate’s commissary or resident account for purchases and may be applied to outstanding debts.
  • To complete a deposit you’ll usually need the inmate’s state/facility and either their booking/ID number or full name.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Garland County Detention uses a third-party video visitation system, so you'll need a vendor account before you can arrange a visit. Start by setting up your account through Smart.JailMail.com (Smart Communications), then accept the connection request before trying to schedule. Both on-site kiosk visits and remote video visits are appointment-only and must be booked at least 24 hours in advance through the vendor. Remote visits come with a vendor charge, so check the vendor website for current fees. To avoid delays, confirm the inmate's housing location first. Then follow the vendor steps to set up and approve the connection before picking an available time slot.

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Communication

Garland County Detention uses a vendor-based communication system. Before scheduling an on-site or video visit, you'll need to create an account with the facility's approved video visitation vendor. All visits are appointment-only and must be booked through the vendor at least 24 hours in advance. Only a few small items can be shown during a visit: eyeglasses, false teeth, pictures, and schoolwork. Staff must clear each item before it's shown through the glass or on the video screen. Conduct rules are strictly enforced. Do not make gang signs, strike the video screen, act loud or disorderly, or make threatening statements or gestures. For phone calls, messaging, and video access, set up and fund your vendor account and make sure you have a compatible device based on the vendor's requirements.

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Sending Money

Sending money to someone at Garland County Detention starts with picking the deposit method that works best for you: an online payment portal, an in-person kiosk or lobby window, a mailed money order, or the facility's commissary or vendor website. Deposits typically go into the inmate's commissary or resident account for authorized purchases like food and hygiene items. Some facilities may also apply funds toward outstanding debts or fees. Before you begin, gather the inmate's state and facility name plus either their booking or ID number or full name. Credit and debit cards are commonly accepted through portals and kiosks, while money orders are often accepted by mail or in person. Follow the vendor or facility instructions carefully, including any setup steps and fees.

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Common Questions

Showing 6 of 9
Q

Do I need a vendor account to visit someone at Garland County Detention?

Yes. You must set up an account with the facility’s video visitation vendor before you can visit.

Visitation
Q

How far in advance do I have to schedule an on‑site or remote visit at Garland County Detention?

On-site and remote visits must be scheduled through the vendor at least 24 hours in advance. Visits require an appointment.

Visitation
Q

Do I need to accept a connection request before scheduling a visit?

Yes. You need to use Smart.JailMail.com to set up your account and accept the connection request before you can schedule a visit.

Visitation
Q

How do I set up an account to use video visits at Garland County Detention?

Create an account with the facility’s approved video visitation vendor before you try to schedule or join a visit. Follow the vendor’s sign-up steps and any device or software requirements listed by the vendor.

Communication
Q

How far in advance must I schedule a visit at Garland County Detention?

Both on-site and video visits must be scheduled through the video visitation vendor at least 24 hours in advance. Every visit requires an appointment.

Communication
Q

What can I bring to a visit and what behavior is not allowed?

Only small items like eyeglasses, false teeth, pictures, or schoolwork can be shown, and staff must clear them before they're displayed through the glass or on the video screen. During visits, do not make gang signs, strike the video screen, act loud or disorderly, or make threatening statements or gestures.

Communication

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Did You Know?

Garland County Detention in Arkansas handles all visitation through Smart.JailMail.com (Smart Communications). Before you can schedule a visit, you'll need to create an account on that site and accept any connection requests from the person you're visiting.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify