How to Stop Mail or Phone Contact from Someone in IDOC Custody (Mail Stop & Phone Restriction)

For help with stopping contact (or to ask questions about the process), you can reach the IDOC Victim Services Unit at (217) 558-2200 ext. 4006.

Prefer toll-free? Call Victim Services at (877) 776-0755, Monday through Friday, 8:30 a.m. to 5:00 p.m. CST. These hours are your best window for getting help.

1. Complete the Mail Stop and Phone Restriction Request form - fill it out as directed for the person in IDOC custody.
2. Email the completed form - send it to DOC.VictimServices@illinois.gov.

Can't email the form? You can mail the completed request to the Victim Services Unit instead. Some forms direct you to mail it to the Warden at the named Correctional Center - check the instructions printed on your form to see where it should go.

The form tells you exactly where to send it - either the Victim Services Unit or the Warden at the Correctional Center listed. Follow the mailing directions printed on your request so it reaches the right place.

Tips Expectations

• ✓ Keep a copy of the completed request form for your records.
• ✓ Write down the date you emailed or mailed the form.
• ✓ If you emailed it, keep the sent email (and any reply) so you can reference it later.
• ✓ If you have questions about submitting the request, call the IDOC Victim Services Unit using the phone numbers listed above.
• ✓ If you mail the form, follow the form’s directions on whether it should go to the Victim Services Unit or the Warden at the named Correctional Center.