Send Photos & Mail at Graham Correctional Center, IL

How to send messages, photos, and packages

Overview

Video visitation at Graham Correctional Center runs through ICSolutions as part of IDOC's vendor transition. Register and schedule your appointment on the ICSolutions website. Don't call the facility to book. Before your visit time, download and test the ICSolutions visitation app on Windows, Android, or iOS. The rules are strict: one video visit per day, up to three approved visitors per visit for general population, and a maximum of two video visits per week per incarcerated person. Phone services are transitioning from Securus to ICSolutions on a facility-by-facility timeline. Domestic calls under ICSolutions are listed at $0.008 per minute. People in custody cannot receive incoming calls. They can only place outgoing calls to numbers on their approved calling list.

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Quick Facts

  • All video visits at Graham Correctional Center must be scheduled through the ICSolutions website; do not call the facility to arrange visits.
  • Visitors must download and test the ICSolutions visitation application on Windows, Android, or iOS before joining a video visitation.
  • Video visit limits: one video visit per day, no more than three approved visitors per visit (general population), and only two video visits per week per incarcerated individual.
  • The domestic per-minute rate reported under ICSolutions is $0.008 per minute.
  • People in custody cannot receive incoming telephone calls and can only place outgoing calls to numbers on their approved calling list.

Send Photos & Mail Guides

How Graham's Mail Scanning System Works: What Your Loved One Will Actually See

Graham Correctional Center scans all non-privileged incoming mail in color. This includes the front and back of the envelope plus everything inside—letters, greeting cards, and photographs. Once scanned, the PDF images get uploaded to your loved one's Bulletin Board, where they can view everything on their tablet. The bottom line: they receive a digital copy of what you sent, not the original paper.

Common Questions

How do I schedule a video visit at Graham Correctional Center?

Schedule all video visits through the ICSolutions website. Don't call the facility to arrange one. Create an ICSolutions account, download the visitation app on Windows, Android, or iOS, and test it before your appointment. For account or technical issues, contact ICSolutions customer service.

What are the limits on video visits at Graham Correctional Center?

Video visits are limited to one per day. For general population, each visit can include up to three approved visitors. Each incarcerated person is limited to two video visits per week.

How much do phone calls cost and can my loved one call me?

Domestic calls under ICSolutions are listed at $0.008 per minute. People in custody cannot receive incoming calls. They can only place outgoing calls to numbers on their approved calling list. Phone service is transitioning from Securus to ICSolutions on a facility-by-facility timeline, so reach out to ICSolutions for account or transition questions.

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