How to send messages, photos, and packages
Greene Corrections Facility contracts with ViaPath/GTL for inmate tablet services. For phone calls, you'll manage prepaid calling through ViaPath's ConnectNetwork portal—create an account, add funds, and check your balance there. AdvancePay is a common option: you fund a specific phone number, and when the offender calls that number, the cost comes out of your balance. Set up AdvancePay or add funds through ConnectNetwork or by calling the AdvancePay toll-free number. Keep in mind that all offender calls are limited to 15 minutes. Incarcerated people can also purchase tablet entertainment minutes from the prison canteen using their trust account funds.
Search for a loved one and send messages and photos in minutes.
Want to send shoes to someone at Greene Correctional Facility? The NC Inmate Package program is your best bet—just keep in mind there's a one-pair-per-type limit on what they can actually keep.
Want your letter to reach someone at Greene Correctional? The envelope needs to go to TextBehind's Maryland processing address—not the prison itself. That's where non-legal mail gets screened, scanned, and delivered electronically.
Ordering a seasonal package is straightforward once you know where to go: Greene Correctional Facility uses the statewide NC Inmate Package ordering site for these purchases.
Ordering a seasonal package for someone at Greene Correctional runs through North Carolina's statewide inmate package program. Know where to shop and when to order, and the process is simple.
Sending a property package to someone at Greene Correctional? Two things matter most: knowing what the statewide program allows and confirming rechargeable electronics will actually work at this facility. Here's how to order smarter and avoid wasting money on items that can't be used.
Use ViaPath’s ConnectNetwork portal to create/sign in to your account, add funds, and view your phone balance. AdvancePay funds a specific phone number, and charges are deducted when the offender calls. You can also set up or add funds by calling the AdvancePay toll-free number.
ViaPath/GTL provides tablet services at Greene Corrections Facility, allowing people in custody to stay in touch with family and friends.
All offender calls from Greene Corrections Facility are timed for 15 minutes.
Yes. Incarcerated people can buy minutes for tablet entertainment at the prison canteen using funds from their trust account.
Mail addressed to Greene instead of TextBehind gets returned to you. Use TextBehind's P.O. Box 247, Phoenix, MD 21131 with the required address format to avoid delays.
Yes. TextBehind scans photos and artwork (along with letters and cards) and delivers the images to the offender’s tablet. If you need the original returned, you can request it within 30 days for a fee.
Dress code is one of the easiest visit-day problems to avoid—if you know the rules ahead of time. Here's what to wear to Greene Correctional and what to leave at home so you don't get turned away at the door.
If you use a ViaPath/ConnectNetwork Friends & Family account to stay connected with someone inside, there's one major pitfall: inactivity. Here's how the 180-day rule works, what counts as account activity, how to set up reminders, and what to do if you need a refund.
Getting approved to visit starts with paperwork—and it has to be done right. Here's how the visitor application works, what the 18-person limit actually means, and how to avoid common delays.
