Send Photos & Mail at Grimes Unit, Newport, AR

How to send messages, photos, and packages

Overview

Phone calls, video visits, and electronic messaging at Grimes Unit all go through a third-party communications vendor. You'll need to register with the approved vendor before using any of these services. Creating an account is usually free, but you'll need to add funds (either through the vendor account or commissary phone cards) to pay for calls, video sessions, or messages. At most Arkansas facilities, incarcerated people can only place outgoing calls. Incoming calls and third-party call arrangements are generally not allowed, and all calls are subject to monitoring and facility rules. For video visits and messaging, you'll need a compatible phone, tablet, or computer along with the vendor's app or a supported browser. Check minimum OS and browser requirements ahead of time, and test your device before your scheduled session.

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Quick Facts

  • Most Arkansas facilities use third‑party vendors for phone, video, and electronic messaging services.
  • You must create an account with the facility’s approved communications vendor to place video visits or electronic messages.
  • Have funds available in the vendor account or via commissary phone cards to pay for calls, video visits, or messages.
  • Some apps and video visit platforms require minimum operating system or browser versions and may not work on all devices.

Common Questions

How do I set up phone or video services to contact an inmate at Grimes Unit?

Start by registering an account with the facility's approved third-party communications vendor, then add funds through the vendor account or use commissary phone cards if required. You can schedule video visits through the vendor portal or app. Before your session, confirm your device meets the vendor's technical requirements.

Can inmates at Grimes Unit receive incoming phone calls?

Typically, no. At most Arkansas facilities, inmates can only make outgoing calls. Incoming calls and third-party call arrangements are not allowed, and calls are generally monitored and subject to facility rules.

What device or software do I need for video visits or electronic messaging?

You'll need a compatible smartphone, tablet, or computer with the vendor's app or a supported browser. Check the vendor's minimum OS and browser requirements ahead of time, and test your setup before a scheduled visit.

Other Guides for Grimes Unit, Newport, AR

Phone & Messaging

How to Contact an Inmate at Grimes Unit, Newport, AR (AR)

Trying to reach someone at Grimes Unit in Newport, Arkansas? Here's the first thing you should know: the Arkansas Department of Correction website isn't loading properly right now. Both the Grimes Unit facility page and the broader DOC page that normally hosts facility information are returning only the text "nginx." That means you can't count on those pages for current instructions on mail, phone calls, video visitation, or contact numbers. Before you send anything or set up any accounts, confirm the details directly through official channels.

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