How to Send Money to an Inmate at Hampton Roads Regional Jail: mail, kiosk, phone, or online
If you need to add money to someone’s account at Hampton Roads Regional Jail, you have four options: you can deposit funds by mail, at a kiosk, by telephone, or over the Internet. The best choice depends on what’s easiest for you - mail is straightforward if you prefer paper payments, while phone/online options can be faster when you already have the inmate’s details in front of you.
Money you send goes into an inmate trust account, which the jail uses to collect and disperse funds. Keep in mind that daily room and board fees are automatically deducted from that account, so the balance can change even if the inmate hasn’t bought anything recently.
To send funds by mail, address it to: HRRJ, P.O. Box 7609, Portsmouth, VA 23707. Put the inmate’s name and number on the envelope so the deposit can be matched to the right trust account.
- ✓ Money Order
- ✓ Certified Check
- ✓ Cashiers Check
Tip: When mailing a payment to HRRJ (P.O. Box 7609, Portsmouth, VA 23707), include the inmate’s name and number on the envelope and stick to the accepted forms (money order, certified check, or cashiers check). Using a traceable mailing option can help if you ever need to follow up.
For online deposits through Keefe Secure Payments, have the inmate’s name and the inmate’s Jail Control Number (JCA) ready. Those two pieces of information are what you’ll use to make sure the funds go to the correct person.
If you’re looking for another way to support someone beyond adding money, Keefe Access Securepak is a program that allows family and friends to send approved packages to inmates. This is an alternative to trying to send packages directly.
Practical Verification
- ✓ Double-check the inmate’s name and number before you mail anything to HRRJ, P.O. Box 7609, Portsmouth, VA 23707.
- ✓ If you’re using Keefe Secure Payments, confirm you have the inmate’s name and Jail Control Number (JCA) exactly as listed.
- ✓ Keep your receipt (and a copy of any mailed payment) until the deposit shows up on the inmate’s account.
- ✓ Consider using a traceable mailing option when sending a money order, certified check, or cashiers check.
If something doesn’t post: If a mailed deposit doesn’t show up or you’re unsure about the correct inmate details (like the JCA for Keefe Secure Payments), contact the facility to confirm what information they need to locate the transaction.
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