How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Hays County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Hays County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Hays County Jail.

Frequently asked questions about Hays County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Hays County Jail.

2. How much does it cost to send a message to Hays County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Hays County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Hays County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Hays County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Hays County Jail?

   Mailing address:

   Hays County Jail
   1307 Uhland Rd
   San Marcos, TX 78666
   Phone: (512) 393-7800

5. What are the visiting hours at Hays County Jail?

   Visiting hours at Hays County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (512) 393-7800 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Hays County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Hays County Jail for their specific mail policies.

7. How do I send money to an inmate at Hays County Jail?

   You can send money to an inmate at Hays County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Hays County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Hays County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Hays County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Hays County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Hays County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Support services at Rolling Plains Regional Jail center around helping the population develop essential life skills and maintain meaningful connections during their time in custody. The facility's approach emphasizes practical assistance that addresses both immediate needs and long-term reintegration goals. Programs typically focus on building stability through structured activities and therapeutic interventions that promote personal growth.

Educational and vocational programs provide the population with opportunities to gain marketable skills and continue their learning. Vocational training may supply hands-on experience in various trades, helping participants develop expertise that supports future employment prospects. Work programs often include opportunities for the population to gain practical experience while contributing to facility operations. Also, upholstery training typically offers specialized skill development that can translate into post-release career opportunities.

Support services address the emotional and spiritual needs of the population through comprehensive programming. Faith-based initiatives may supply spiritual guidance and community connections for those seeking religious support. Family reunification programs often include structured activities designed to strengthen relationships and maintain family bonds during incarceration. Also, restorative justice programs typically focus on accountability and healing, helping the population understand the impact of their actions while developing empathy and communication skills that support successful community reintegration.

Daily Life & Visitation

Organizational systems at Rolling Plains Regional Jail shape every aspect of the population's daily experience through structured schedules and clear protocols. The facility currently operates on a regimented timeline that begins with early morning counts and continues to evening lockdown procedures. Residents typically follow designated meal times, work assignments, and programming blocks that maintain order throughout the facility. Security staff generally conduct regular rounds and counts to ensure accountability, while administrative personnel coordinate the various services and activities that supply structure to each day.

Housing units at the facility are organized by classification levels and security requirements, with the population assigned to dormitory-style or cell-based accommodations depending on their custody status. Residents usually share living spaces and common areas within their designated housing units. Meals are typically served in centralized dining areas according to housing unit schedules, though some facilities may deliver meals directly to certain units. Also, commissary services generally allow residents to purchase approved personal items and food products on designated days, providing some personal choice within the structured environment.

However, the facility also provides opportunities for the population to engage in recreational activities and educational programming when available. Exercise periods typically occur in designated outdoor areas or gymnasium spaces, while television viewing and reading materials may be accessible during approved hours. Visitation generally follows scheduled time blocks, and residents usually have access to telephone services for maintaining family connections. Work assignments within the facility often include kitchen duties, maintenance tasks, and cleaning responsibilities that help residents contribute to daily operations while developing job skills.