Mail, photos, messaging, and phone/call options for staying in touch.
Hillsborough County Jail offers several ways to stay connected: inmate telephones, Video Visitation Service (VVS), and options for professional visitors. New arrivals in Central Booking can place a no-charge phone call at intake. For general-population inmates, phone service runs from about 7:30 am to 10:30 pm. All calls are outgoing only, and some no-cost weekly calls are included. VVS is typically available daily from about 9:30 am to 8:45 pm. Each inmate gets two hours of prescheduled no-cost VVS per week, with on-demand sessions available for a fee. To get started, register online at GettingOut.com, verify your contact details, and download the GTL Friends and Family Visit Now app to accept Visit Now sessions. As of October 28, 2025, all VVS services are remote.
Search for a loved one and send messages and photos in minutes.
Getting in touch with someone at Hillsborough County Jail typically happens through outgoing phone calls, video visitation, and mail. Here are the rules and time windows that matter most, plus what to double-check before you send money or plan a call.
Starting October 28, 2025, all personal mail for someone at Hillsborough County Jail must go to a centralized Mail Processing Center, not to the jail itself. Address your envelope like this: (Inmate Name) (Inmate Booking Number) c/o Mail Processing Center PO BOX 9115 Seminole, FL 33775-9115
Mail for someone in the Hillsborough County Sheriff's Office jail system goes to different addresses depending on whether it's personal or legal mail. Get the address wrong, and your letter comes back.
Need to reach the right person fast? This list breaks down the best phone numbers for professional visits, inmate accounts and commissary, and phone or video visitation support.
General-population phone service is typically available from 7:30 am to 10:30 pm, and calls are outgoing only. Some no-cost weekly calls are included, and new arrivals in Central Booking may place a free call at intake.
Start by creating an account at GettingOut.com and verifying your email and phone. Then download the GTL Friends and Family Visit Now app (or use gettingout.com) to accept Visit Now sessions. VVS typically runs from about 9:30 am to 8:45 pm and includes two hours of prescheduled no-cost time per week per inmate. On-demand sessions are available for a fee. As of Oct 28, 2025, all VVS is conducted remotely.
Professional visitors need to register using both a driver's license and professional identification (for example, a Florida BAR card). Qualified in-person professional visits are available daily from 6:00 am to 11:00 pm. Court-appointed professionals must fax required documentation to the facility.
Adding money to someone's jail account is pretty straightforward once you have the right info. Here are the deposit options and requirements specific to Hillsborough County Jail.
Adding funds is straightforward once you have the right information. Here's how deposits work at Hillsborough County Jail, your options for adding money, and what happens to funds before they're available for commissary.
Putting money on someone's account at Hillsborough County Jail is straightforward once you have the right info. Deposits go through TouchPay, and you'll need the facility locator number, the inmate's booking number (entered without dashes), and the inmate's name.
