Send Photos & Mail at Hillsborough County Jail, FL

How to send messages, photos, and packages

Overview

How you communicate with someone at Hillsborough County Jail depends on where they're housed. New inmates in Central Booking may be able to make phone calls at no charge. In general population, phone service runs about 7:30 am–10:30 pm, includes some no-cost weekly minutes, and calls are outgoing only. Video Visitation Services (VVS) are available roughly 9:30 am–8:45 pm. Each inmate gets two hours of prescheduled no-cost VVS per week, plus on-demand sessions for a fee. Starting October 28, 2025, the onsite Visitation Center closes and all VVS becomes remote. To use video visits, register and verify your contact details on GettingOut.com, then use the GTL Friends & Family Visit Now (Getting Out Visits) app or website.

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Quick Facts

  • New inmates in Central Booking may make phone calls at no charge.
  • General‑population telephone service is typically available about 7:30 am–10:30 pm, includes some no‑cost weekly calls, and all calls are outgoing only.
  • Each inmate receives two hours of prescheduled no‑cost Video Visitation Services per week; additional on‑demand video sessions are available for a fee.
  • As of October 28, 2025 the onsite Visitation Center will be closed and all VVS services will be conducted remotely.
  • Visitors must register and verify at GettingOut.com and use the GTL Friends & Family Visit Now (Getting Out Visits) app or website to accept Visit Now sessions.

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Common Questions

Are phone calls from Hillsborough County Jail free?

New arrestees in Central Booking may be able to make phone calls at no charge. In general population, calls are outgoing only, typically available about 7:30 am–10:30 pm, and include some no-cost weekly minutes; other options may require vendor account setup.

How do I set up video visits with an inmate at Hillsborough County Jail?

Create an account on GettingOut.com and verify your email and phone. Then use the GTL Friends & Family Visit Now (Getting Out Visits) app or the GettingOut website to accept Visit Now video sessions.

What do professional visitors need to do to visit for business or legal reasons?

Professional visitors must register using both a driver’s license and a professional ID (for example, a Florida BAR card). Qualified in-person professional visits are available daily from 6:00 am–11:00 pm, and court-appointed professionals must fax the required documentation as directed by the facility.

Where do I send personal mail for someone at Hillsborough County Jail?

Send all personal inmate mail to the Mail Processing Center: PO BOX 9115, Seminole, FL 33775‑9115, with the inmate’s full name and booking number. If you send personal mail to an HCSO facility address instead, it will be returned to you.

Where should I send legal or privileged mail for an inmate?

Send legal or privileged mail to the specific facility where the inmate is housed so it can be processed on-site as privileged/legal correspondence. Mail that isn’t identified as privileged/legal may be handled differently under the county’s mail procedures.

Can inmates receive photographs, packages, or other items by mail?

Inmates may receive photograph messages through their electronic tablet, but photos that violate incoming content policies will be rejected without a refund. They aren’t permitted to receive packages through routine mail channels.

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