How to Schedule a Video Visit at Huron County Jail (Kiosk or ICSolutions)
Huron County Jail uses video visitation—no in-person visits here. You can schedule through ICSolutions online or at the lobby kiosk. Here's what you need to know to book your visit before the 24-hour cutoff.
Huron County Jail doesn't offer traditional face-to-face visits. Instead, all visits happen by video - either at the jail or from home.
Standard visits last 20 minutes. Inmates without restricted status get one on-site video visit per week, or up to ten remote visits.
Before scheduling, make sure you meet the registration requirements. Visitors must be 18 or older. Kids between 10 and 18 can visit, but they need to be registered under a parent or guardian - and must visit with that adult.
Keep group size in mind: each inmate can have up to four registered visitors at a time, including any children under 18.
Scheduling from home? Book your video visit through ICSolutions at www.icsolutions.com.
Prefer to schedule in person? Use the kiosk in the jail's public lobby, open 8:30am–4:30pm Monday through Friday (closed on holidays). For questions, contact the Huron County Sheriff's Office at 255 Shady Lane Drive, Norwalk, Ohio 44857, or call (419) 668-6912.
You can schedule up to two weeks out, but no later than 24 hours before your visit.
Tip: Don’t wait until the last minute - if you’re inside that 24-hour cutoff, you won’t be able to schedule the visit. Book as soon as you know what day and time you want.
On-site visits at the jail run Monday through Friday in two blocks: 9:00am–2:00pm and 3:00pm–4:00pm. Holidays are excluded.
Remote visits offer more flexibility - they're available seven days a week from 8:00am–2:00pm and 3:00pm–6:30pm. That means evening slots you won't find with on-site visits.
- ✓ A computer or mobile device
- ✓ A working camera (required for off-site visits)
- Choose how you’ll schedule - Use ICSolutions online at www.icsolutions.com, or schedule on the lobby registration computer (kiosk) during business hours.
- Double-check the timing - Make sure your visit is scheduled at least 24 hours before the time you want.
- Use the lobby hours if you’re scheduling on-site - The public lobby kiosk is available 8:30am–4:30pm Monday–Friday, excluding holidays.
- Call if you can’t get the visit set up - If the system won’t let you schedule or you’re unsure your visit went through, call the Sheriff’s Office main line for help.
Need to verify details? Contact the Huron County Sheriff’s Office at (419) 668-6912 or 255 Shady Lane Drive, Norwalk, Ohio 44857.
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