Hyde Correctional Institution

Hyde Correctional Institution only allows visits by appointment—call or email the prison to schedule. Before visiting, you'll need to submit a completed visitor application and get approved by facility staff. The incarcerated person provides blank application forms to prospective visitors. Each offender can have up to 18 approved visitors, and that list can only be changed during an open enrollment period every six months from their admission date. Visits are typically limited to one session per week, up to two hours, with a maximum of three approved visitors per session. Everyone passes through a metal detector. Visitors 16 and older may be pat-searched and have electronic devices checked. Cell phones aren't allowed. Wear shirts and shoes, and keep Bermuda-length shorts within three inches above the kneecap.

Hyde Correctional Institution supports video visits through the NCDAC video visiting app. The incarcerated person connects using a facility tablet or an on-site video kiosk, while you'll use the Getting Out Visits app to schedule and conduct visits. Phone, messaging, and video all run through third-party vendors, so setup happens in the vendor app or portal—not through the facility directly. You'll create a vendor account, add funds if needed, then schedule or start visits in the app. Both you and your loved one may need to be registered and approved in the vendor system first. One thing to watch: GTL/ConnectNetwork warns that Friends & Family accounts can be forfeited after 180 consecutive days of inactivity.

Commissary and approved-package purchases at Hyde Correctional Institution go through Union Supply Direct using the pre-approved shopping pages for North Carolina adult correctional facilities. If the incarcerated person gets placed on control status before an order ships, Union Supply Direct cancels the order and refunds you minus a $5.00 restocking fee. For sending spending money, North Carolina typically uses third-party deposit vendors with options like web/mobile, phone, walk-in/kiosk, or money orders. Deposits go into the person's trust/commissary account, and any remaining balance is returned when they transfer or are released. To avoid delays, follow the vendor's instructions exactly and enter the person's booked name and inmate/account number on the required form.

For general questions about an incarcerated person or facility services, call 252-926-1810. Have the inmate's full name and booking/offender ID ready—it helps staff route your call faster. Sending mail? Address it to P.O. Box 278, Swan Quarter, NC 27885 and include both the inmate's full name and your return address. The physical location is 620 Prison Road, Fairfield, NC 27826, so plug that into your GPS before heading out. For emergencies, call 911. Use the facility phone line only for routine inquiries. Court records or case-specific questions go to the county clerk or official court channels.