Indiana Creek Correctional Center, Va

Schedule your in-person visit online using the Visitation Scheduler up to 14 days in advance. Current rules limit you to one visit per weekend. As of June 1, 2023, VADOC no longer requires you to be on an inmate's approved visiting list for in-person visits—but visitor applications still expire and must be renewed on schedule. Set aside 20–30 minutes to complete the online visitor application in one sitting since it can't be saved as a draft. Processing takes about 45 days for Virginia residents and 90 days for out-of-state applicants. If in-person visiting gets canceled statewide for weather or locally for specific pods/buildings, at-home video visits or AFOI visitor center sessions may still be available, depending on security-level eligibility rules.

Phone service at Indiana Creek Correctional Center runs through ConnectNetwork/Global Tel*Link. All calls are recorded and monitored, except properly verified attorney calls. Calls are capped at 20 minutes so everyone gets a turn. Inmates can only call numbers on their approved call list (up to 15 numbers), and the person receiving the call can refuse collect or debit calls. To help cover calling costs, you can deposit money into a prepaid phone account for the inmate or call ConnectNetwork at 1 (800) 483-8314 to set up AdvancePay. Certain violations—like trying to place incoming calls to an inmate, calling international numbers, or dialing certain toll-free ranges—can result in lost phone privileges.

Sending mail to someone at Indiana Creek Correctional Center works differently than you might expect. All incoming general correspondence goes through a scanning process: staff photocopy what you send, and only the photocopies reach the inmate. Originals—including envelopes—are destroyed after scanning, so don't mail anything you need back. You can send letters, greeting cards, postcards, and appropriate photos, but everything gets scanned and originals won't be kept. Each mailing can include up to three 8.5" x 11" black-and-white photocopied pages, front and back. To avoid rejection, clearly include the inmate's full name, 7-digit state ID number, and the facility name and address/ZIP on every piece of mail.

Indiana Creek Correctional Center uses JPay for inmate account deposits. Online credit/debit card payments through JPay are the fastest way to get funds posted. If you prefer mailing funds, send a money order with the facility deposit slip to JPay, P.O. Box 278170, Miramar, FL 33027. Funds post after JPay receives and processes the payment. Don't mail cash or personal checks to the correctional facility—mailed payments should go to the vendor address as a money order. JPay fees vary by deposit amount and method, so compare costs before choosing. Include the inmate's full name and ID number, plus your return address on certified funds.