Contact an Inmate at Jackson County Detention Center.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Phone service at Jackson County Detention Center runs through NCIC.com. Any funds you add there go exclusively toward phone calls. Commissary accounts are funded through TouchPay or the ADC lobby kiosk, and inmates can use their commissary balance to fund NCIC phone accounts. Video visitation and messaging use a separate system: VendEngine/CorrectPay. VendEngine Tech Accounts are limited to visitation and messaging only. Before you can receive calls, schedule a video visit, or send messages, you'll need to register with the right provider and set up the required visitor or recipient account. Fees and monitoring may apply, so check the facility rules and provider websites for current pricing, schedules, and restrictions.

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Quick Facts

  • Inmate phone services are provided by NCIC.com; funds added to NCIC.com are for phone calls only.
  • Commissary accounts are funded via TouchPay or the ADC lobby kiosk.
  • Inmates can use commissary funds to fund NCIC phone accounts.
  • VendEngine/CorrectPay provide video visitation and inmate messaging; VendEngine Tech Accounts are for visitation and messaging only.

Contact & Communication Guides

Common Questions

How do I add money for an inmate's phone account at Jackson County Detention Center?

Add phone money through NCIC.com. Funds deposited there go toward calls only. You can also fund the inmate's commissary account through TouchPay or the ADC lobby kiosk, and commissary balances can be used to fund NCIC phone accounts.

How can I schedule a video visit or send messages to an inmate at Jackson County Detention Center?

Video visits and messaging go through VendEngine/CorrectPay, so you'll need an account with those providers. Register, create the required visitor or recipient account, then follow their instructions for scheduling and payment.

Are phone calls and electronic messages monitored at Jackson County Detention Center?

Yes. Phone calls and electronic communications are generally monitored and recorded. Check the facility rules and provider websites for details on monitoring and content restrictions.

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