Keen Mountain Corrections Center, Va

Keen Mountain Corrections Center offers video visitation through VADOC's partnership with AFOI. You can visit from home or use an AFOI visitor center if you don't have the right technology. Before your first visit, every visitor—adults and minors alike—must submit the online visitor application and background authorization to the Central Visitation Unit. Set aside 20–30 minutes to complete it. You'll need the inmate's name and ID, a photo ID, and your Social Security number. The form can't be saved as a draft, so have everything ready. Virginia residents typically wait about 45 days for approval; out-of-state applicants should expect around 90 days. Once approved, book through the Visitation Scheduler up to 14 days ahead. You're limited to one visit per weekend. Video visits have strict rules around ID, arrival time, dress, and conduct—and only five people can participate.

Phone calls from Keen Mountain Corrections Center are limited to 20 minutes—this keeps phone access fair for everyone. Your loved one can maintain an approved call list with up to 15 numbers, including both landlines and cell phones. Want to help cover call costs? Fund prepaid phone accounts or deposit to an inmate PIN Debit account through ConnectNetwork. Have the inmate's 7-digit state ID number ready when setting things up. Beyond regular calls, many facilities offer video visits and tablet messaging through third-party services. If those options are available, create the vendor account, complete any identity verification, and add funds before trying to connect. For billing or technical issues, contact the vendor directly—not facility staff.

Mail to someone at Keen Mountain Corrections Center goes through central processing first. General correspondence gets photocopied, and your loved one receives only the copies—not the originals. Original envelopes and any enclosed items, including photos, are shredded after copying. The facility enforces a maximum page and photo limit for deliveries. To avoid delays, address every piece of mail with the inmate's full first and last name, their 7-digit state ID number, the facility name, and ZIP code. Legal correspondence, religious mail, books, photos, and publications are inspected at the Central Mail Distribution Center before being forwarded to Keen Mountain.

Keen Mountain Corrections Center accepts deposits through JPay. The fastest method is JPay online with a credit or debit card—you'll need the inmate's 7-digit Inmate ID Number to complete the deposit. The vendor portal may ask you to confirm the facility and state format. For phone and prepaid account funding, plus PIN Debit deposits, use ConnectNetwork with the inmate's 7-digit state ID. Don't mail cash or personal checks to the facility. If you're sending certified funds, mail a money order to JPay at P.O. Box 278170, Miramar, FL 33027. JPay typically posts funds within three business days. If something's delayed, contact vendor support or the facility's commissary/finance office to trace it.