How to deposit funds, commissary, and payment options
Paying for a Lansing Corrections Facility resident's tablet content works through ViaPath/GettingOut (website or mobile app). This covers messages, photos, and short videos. That ViaPath balance is separate from money in the resident's trust account. Adding funds for trust-account spending? You can't do it through ViaPath—electronic trust deposits go through Access Corrections instead. ViaPath funds cover in-tablet items like messages, printable photos, and entertainment, while commissary and debit-phone purchases run through different channels. For trust or commissary deposits, stick to the facility's approved options (online/phone vendors, lobby kiosks, or mail) and double-check the resident's ID number before sending. If the resident is temporarily moved, deposits may be held until they return.
Search for a loved one and send messages and photos in minutes.
Electronic deposits for a resident’s trust account are processed through Access Corrections, not ViaPath. Use an approved deposit option (online/phone vendor, lobby kiosk, or mail) and have the resident’s ID number ready.
Yes. You can create and fund a ViaPath/GettingOut account (website or mobile app) to pay for tablet messages, photos, and short videos. Just remember ViaPath tablet funds don’t replace trust-account deposits, which go through Access Corrections.
No. ViaPath funds are for tablet content, while commissary and debit-phone purchases are processed separately through different channels. Check which payment option applies before you send money so it lands in the right place.
Scheduling your first in-person visit at Lansing is straightforward once you know the two big rules: you must be pre-approved, and you must have an appointment through the ICSolutions scheduler (or one set up by the visitation clerk). Here's how to do it without getting turned away at the door.
Messaging someone at Lansing Correctional Facility goes through ViaPath's GettingOut system. Set up an account, add funds, and you can send electronic messages, photos, and 30-second video messages to their tablet.
Your first in-person visit goes much smoother when you handle scheduling early. Lansing Correctional Facility only admits approved visitors with a scheduled appointment—so book through the ICSolutions scheduler (or call the Visitation Clerk if you can't use the website) and confirm you have a slot before you drive.
