Lauderdale County Jail, AL

Lauderdale County Detention Center doesn't allow in-person visits for the general public. Face-to-face visitation is reserved for attorneys and their authorized staff unless the Director of Corrections grants a special exception. Representatives from approved Alcohol and Drug Rehabilitation Centers may conduct in-person assessment visits, but only with prior Director approval. These exceptions are rare—typically reserved for death notifications or other emergencies. Special visit requests are reviewed case-by-case and must demonstrate a valid or emergency need. If you can't visit in person, check the jail's remote visitation options. Many Alabama facilities offer scheduled video visits through a registration and booking system.

Phone calls and video visits at Lauderdale County Jail go through ViaPath (ConnectNetwork) at $0.25 per minute. To receive calls or schedule visits, create and fund a ConnectNetwork AdvancePay account at https://web.connectnetwork.com—follow the CREATE ACCOUNT instructions. Keep an eye on your balance: AdvancePay accounts go inactive after 180 consecutive days without use. If your account becomes inactive, call ViaPath customer service at 877-650-4249 to request a refund. You can also opt in to receive reminders about upcoming expirations. For texting and photo sharing, the jail uses GettingOut. Inmates can only message specific registered GettingOut contacts. Deposits and related payments go through TouchPay/GTL Financial Services. GettingOut services are intended for users 18 and older.

Sending mail to someone at Lauderdale County Detention Center is straightforward, but small mistakes can cause delays. For money orders, send them to 563 South Seminary Street, Florence, AL 35630 and write the inmate's full name on the memo line so it's credited correctly. For letters and packages, use the inmate's full legal name and include any required booking number. Always put your full return address on the envelope or package. Staff open and inspect incoming and outgoing non-legal mail for contraband and security issues. Mail may be scanned and delivered electronically through a third-party system. Missing labels or return addresses can result in items being returned or destroyed.

You have a few options for putting money on an inmate's account at Lauderdale County Detention Center. The in-facility lobby kiosk accepts cash and debit card deposits if you prefer to pay in person. For remote funding, make online deposits through Team3 InmateCanteen at https://team3.inmatecanteen.com/#/. GettingOut-related trust-account deposits and other payment services are processed by TouchPay Holdings, LLC (d/b/a GTL Financial Services, ViaPath). Third-party vendors typically charge service fees and have different processing times—review the on-screen prompts before submitting. Always verify the inmate's exact name and ID so funds post to the right account.