How to Send Money to Laurel County Corrections (KY)
Sending money to someone at Laurel County Corrections is straightforward once you know which service handles which account type.
Laurel County Corrections has a deposit kiosk in the facility front lobby. The kiosk takes cash or a credit card, and staff can help you use it if you need assistance.
For online deposits, you'll use one of two systems depending on what you're funding. Tablet-related accounts (the Incarcerated Person Tablet Account and My Messaging Account, covering messaging, photos, music, games, and entertainment) go through the GettingOut payment site. Phone and commissary options go through ConnectNetwork. This includes PIN Debit for incarcerated person phone and video visitation, AdvancePay for visitor phone and video visitation, and Trust/Commissary deposits.
Note: AdvancePay accounts become inactive and may be forfeited after 180 consecutive days without use. Any activity during that period resets the clock.
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- ✓ Use the front-lobby kiosk if you want to deposit in person (cash or credit card).
- ✓ Use the GettingOut payment site for tablet and messaging-related accounts (Incarcerated Person Tablet Account or My Messaging Account).
- ✓ Use ConnectNetwork for PIN Debit, AdvancePay, or Trust/Commissary deposits.
- Choose the correct account type before you pay - Tablet and messaging deposits go through GettingOut; phone and commissary options (PIN Debit, AdvancePay, Trust/Commissary) go through ConnectNetwork.
- If you use AdvancePay, plan to keep the account active - AdvancePay can become inactive and be subject to forfeiture after 180 consecutive days of non-use. Any use during that time resets the 180-day period.
- Request an AdvancePay refund through customer service - For refunds tied to an AdvancePay account, call ConnectNetwork customer service at 877-650-4249.
Before depositing, confirm which method matches what you're trying to fund. The in-person kiosk in the front lobby takes cash or credit card, but verify it's available when you plan to visit. For online deposits, double-check you're using the right provider: tablet and messaging funds are handled separately from phone and commissary funds.
- ✓ If you are using AdvancePay, confirm how the 180-day inactivity rule is applied to your account so you do not risk forfeiture.
- ✓ If you need a refund, confirm the current refund process and that ConnectNetwork customer service is still reached at 877-650-4249.
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