Visitation at Lew Sterrett Justice Center

You must arrange either an on-site or remote video visit at least 72 hours in advance. On-site approvals take 72 hours, so plan at least three days ahead. On-site visits are free, last 20 minutes and are limited to two per week for each incarcerated person. No more than two guests may attend, and children under 17 cannot attend weekday visits. Sessions take place at the Suzanne Kays Detention Center, South Tower, at 111 West Commerce Street in Dallas. The stated hours are 8:00 a.m. to 8:30 p.m. every day except Wednesday. Approved family and friends can attend remote visits from home by computer or video-visitation app. The stated rules do not limit the number of remote visits. Costs generally range from $5 to $15 for 15 to 30 minutes, and the stated remote schedule runs daily from 8:00 a.m. to 8:30 p.m. Appointment availability depends on the incarcerated person’s schedule and whether jail kiosks are already booked. Remote visits are monitored and recorded. Because schedules and costs can change, confirm the details before you travel or pay by calling the general inmate-information line at 214.761.9025.