Lew Sterrett Justice Center
Find inmate search, visitation, money information, mail and communication guidance for Lew Sterrett Justice Center in Dallas, TX. Check the facility's official instructions before acting.
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Guides for This Facility

How to Choose and Prepare for a Video Visit at Lew Sterrett Justice Center
Compare on-site and remote video visits at Lew Sterrett Justice Center, including advance booking, schedules, costs and participation rules.
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How to Add Money to an Inmate Account at Lew Sterrett Justice Center
Learn how to add money to an inmate account by card, phone, lobby kiosk, mailed money order or walk-in cash deposit.
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How to Send Mail and Publications to Lew Sterrett Justice Center
Find the correct Lew Sterrett Justice Center addresses for personal mail, legal mail, newspapers, magazines and books, plus key mailing restrictions.
Read GuideAt a Glance
Visitation
- An incarcerated person may receive two on-site visits per week. The stated rules do not limit the number of remote visits.
- The stated on-site schedule is 8:00 a.m. to 8:30 p.m. on Sunday, Monday, Tuesday, Thursday, Friday and Saturday. There are no on-site video sessions on Wednesday.
- The stated remote schedule is 8:00 a.m. to 8:30 p.m. every day. Available appointments depend on the incarcerated person’s schedule and whether the jail’s video kiosks are already booked.
Mail & Letters
- Personal envelopes and pre-metered postcards must show your full name and return address. Personal mail goes to the Dallas County Jail-TX Mail Processing Center in Florida, not the facility’s physical address.
- Legal mail goes to P.O. Box # 660334 in Dallas and must include the recipient’s full name and book-in number.
- Newspapers and magazines must be sent directly by their publishers, while books must be sent directly by a reputable seller. Hardcover books are not accepted, and each shipment is limited to three books.
Communication
- Save the inmate's jail ID or booking number. You may need it when sending mail or using other communication services.
Sending Commissary
- You can deposit through the Access Corrections website or app with a verified Visa or Mastercard, call 866-345-1884, use the jail lobby kiosk, mail a money order, or make a cash deposit at a Cash Pay Today location.
- The jail lobby kiosk accepts cash, credit cards and debit cards at 111 West Commerce Street, Dallas, TX 75202.
- If you need the inmate’s jail ID or booking number, call Lew Sterrett Justice Center at 214.761.9025.
Facility Info
- Use 111 West Commerce Street, Dallas, TX 75202 as the physical address.
- Call 214.761.9025 for general facility or inmate information.
Photos
- The reported service accepts .jpg, .jpeg and .png photo files.
- Jail staff review photos for appropriateness.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
You must arrange either an on-site or remote video visit at least 72 hours in advance. On-site approvals take 72 hours, so plan at least three days ahead. On-site visits are free, last 20 minutes and are limited to two per week for each incarcerated person. No more than two guests may attend, and children under 17 cannot attend weekday visits. Sessions take place at the Suzanne Kays Detention Center, South Tower, at 111 West Commerce Street in Dallas. The stated hours are 8:00 a.m. to 8:30 p.m. every day except Wednesday. Approved family and friends can attend remote visits from home by computer or video-visitation app. The stated rules do not limit the number of remote visits. Costs generally range from $5 to $15 for 15 to 30 minutes, and the stated remote schedule runs daily from 8:00 a.m. to 8:30 p.m. Appointment availability depends on the incarcerated person’s schedule and whether jail kiosks are already booked. Remote visits are monitored and recorded. Because schedules and costs can change, confirm the details before you travel or pay by calling the general inmate-information line at 214.761.9025.
Read full guideMail & Letters
Lew Sterrett Justice Center uses different addresses depending on what you send. Personal letters and pre-metered postcards must include your full name and return address and go to the recipient’s full name and book-in number at Dallas County Jail-TX Mail Processing Center, PO Box 9226, Seminole, FL 33775-9226. Legal mail goes to the recipient’s full name and book-in number at Lew Sterrett Justice Center, P.O. Box # 660334, Dallas, Texas 75266-0334. Newspapers, magazines and books use this Dallas address too, but newspapers and magazines must come directly from their publishers, and books must come directly from a reputable seller. Hardcover books are not accepted, and no more than three books may be shipped at once. Content restrictions apply to magazines and books. For help with the mail rules, call 214.761.9025.
Read full guideCommunication
For inmate information, call Lew Sterrett Justice Center at 214.761.9025. The line is available 24 hours a day. Find and save the inmate's jail ID or booking number because you may need it for mail or other communication. If you cannot locate the number online, call the facility to request it.
Sending Commissary
Account deposits and commissary packages use separate services. Use Access Corrections to add money to an inmate’s trust account online, through the app, by phone, at the jail lobby kiosk, by mailed money order or through a Cash Pay Today location. A mailed deposit requires the inmate’s name and ID or booking number, a money order payable to “Access Secure Deposits,” and the customized deposit form. It posts approximately 48 hours after the lockbox receives it. Use Access Securepak when you want to order a predetermined package. Register, select Texas and Lew Sterrett Justice Center, find the inmate, deposit funds and choose the items. The available products, spending amounts and ordering frequency appear after you select the inmate. If products are broken, damaged or missing, facility staff must report the issue for replacement or refund.
Read full guideCommon Questions
Showing 6 of 20Do I need to schedule a video visit in advance?
Yes. Both on-site and remote video visits must be arranged at least 72 hours in advance. On-site approvals take 72 hours, so plan at least three days ahead.
VisitationHow much does a video visit cost?
On-site visits are free and last 20 minutes. Remote visits generally cost $5 to $15 for 15 to 30 minutes, although costs are subject to change.
VisitationWhere do on-site video visits take place?
On-site video visits take place at the Suzanne Kays Detention Center, South Tower, 111 West Commerce Street, Dallas, TX 75202.
VisitationHow many guests can attend an on-site visit?
No more than two guests may join an on-site video session. Children under 17 are not allowed during weekday visits.
VisitationAre remote video visits recorded?
Yes. The entire remote visit is monitored and recorded.
VisitationWhere do I send personal mail for someone at Lew Sterrett Justice Center?
Address personal mail with the recipient’s full name and book-in number, followed by Dallas County Jail-TX Mail Processing Center, PO Box 9226, Seminole, FL 33775-9226. Include your full name and return address.
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