How to Put Money on an Inmate's Tablet or Account at Maricopa County (GettingOut & TouchPay)
Trying to help someone in Maricopa County jail stay connected and buy essentials? You'll deal with two main services: GettingOut for tablet funding and TouchPay for inmate account deposits. Here's how each works—plus the 72-hour rule that affects money releases.
Maricopa County uses GettingOut for tablet funding. You can add money online through GettingOut's website or their mobile app (Android or iOS). Prefer not to go online? Phone deposits work too. You'll need to create a GettingOut account first - it's required for deposits and also used for services like remote video visits. One detail that trips people up: inmates need funds in their Inmate Account to use a tablet. No money on their side, no tablet access.
GettingOut deposit by phone: Call 866-516-0115.
These tablets aren't just for entertainment. Maricopa County tablet services include phone access, video visits from home (including "Visit Now on Demand"), messaging, photo sharing, educational content, and other multimedia.
For inmate account deposits, Maricopa County uses TouchPay. You've got three options: deposit by phone, deposit online, or use an on-site kiosk. All methods charge service fees - there's no way around that. Phone or online deposits are usually easiest if you can't get to a kiosk. Kiosks work fine when you're nearby and want to pay in person, but they still run through TouchPay with the same fees.
- ✓ Deposit to an inmate account by telephone using TouchPay (fees apply)
- ✓ Deposit online using TouchPay (fees apply)
- ✓ Deposit at an on-site TouchPay kiosk (fees apply)
Deposited funds are usually available within about one hour after verification. Need to get money on fast? Phone or online deposits let you start the process immediately - no waiting to reach a kiosk.
Maricopa County has a time-based rule for releasing money from an inmate account. Within 72 hours of booking, inmates can release all their account funds without needing approval. After that window closes, things change. Any money release request after 72 hours in custody requires approval from the Jail Commander or their designee. If your loved one has been in custody more than three days and is trying to send money out, that approval step explains any delay.
Timing matters: Money releases are automatic (no approval) only within 72 hours of booking. After 72 hours, a Jail Commander or designee must approve the request.
Maricopa County publishes a list of acceptable payment methods: U.S. currency, cashier's checks (official checks) subject to verification, U.S. Postal Money Orders, Western Union Money Orders, and major credit cards. Visa, Mastercard, American Express, and Discover are all accepted. Credit card transactions carry a processing fee, and the total (including the fee) must stay under $10,000.
Verify before you pay: The same Maricopa County information page also says, “THE SHERIFF’S OFFICE DOES NOT ACCEPT ANY U.S. CURRENCY OR CHECKS,” which conflicts with the listed payment options. Before you show up with cash or a check, confirm the current accepted payment types with TouchPay or the Sheriff’s Office.
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