How to send messages, photos, and packages
The phone system at Maricopa County 4th Avenue Jail is outbound-only through Global Tel*Link (GTL)—you can't call an inmate directly. They have to call you. Phone access typically runs from about 7:30 a.m. to 10:00 p.m., with calls limited to 20 minutes. Personal calls are recorded and monitored, so avoid sharing sensitive information. Legal calls placed from attorney numbers registered with the State Bar of Arizona are not recorded. To receive calls, set up a GTL account and choose collect or prepaid options. AdvancePay is required for calls to mobile phones and helps if you accept frequent calls. Need to stop calls? Press 7-6 during a call to block future calls, or submit a written request to the MCSO inmate telephone address. For support, contact MCSO Information/Assistance or GTL customer service.
Search for a loved one and send messages and photos in minutes.
No. The inmate phone system only allows outgoing calls, so inmates can’t receive incoming calls.
Phones are typically available about 7:30 a.m. to 10:00 p.m., unless the facility restricts access. Each call can last up to 20 minutes.
Yes—personal outgoing inmate calls are recorded and monitored. Legal calls placed from attorney numbers registered with the State Bar of Arizona are not recorded by the system.
Phone calls are often the fastest way to stay connected, but the setup can be confusing the first time. Here's how calls work at Maricopa County Jail, what to expect for timing and limits, and what to do when calls won't come through.
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