How to Appeal a Video Visit Suspension at Maricopa County (14-Day Deadline)
Think your Maricopa County video visit suspension was a mistake? You have 14 days to challenge it using the official appeal form.
How to visit, scheduling, dress code, and visitor requirements
Maricopa County 4th Ave Jail handles visitation through ViaPath (GettingOut), so you'll need a GettingOut account. All non‑legal onsite video visits are currently suspended—friends-and-family visits happen by remote video only. Remote visiting runs daily from 7:00 am to 9:30 pm, with sessions capped at 30 minutes. "Visit Now" on‑demand sessions can only be started by the inmate. Video visits cost $0.25 per minute, and non‑privileged calls may be monitored and recorded by MCSO. Professionals needing an unrecorded or uncharged visit must use an MCSO Visitation Center and present a State Bar card plus government ID.
Search for a loved one and send messages and photos in minutes.
Think your Maricopa County video visit suspension was a mistake? You have 14 days to challenge it using the official appeal form.
Planning a video visit with someone at Maricopa County Jail? Three things matter most: which service runs the visits, what it costs, and who can start a
Video visits can be a lifeline—but MCSO enforces strict rules. Here's what gets visits ended or accounts restricted, and what to do if you think a suspension was unfair.
When your Maricopa County video visit gets cut off or your account gets restricted, it's almost always because a rule was enforced in real time. This checklist covers the most common issues that lead to cancellations, 30-day restrictions, or being barred from future visits.
At Maricopa County,
Set up a ViaPath (GettingOut) account to schedule visits or receive remote visits. With non‑legal onsite visits suspended, all friends-and-family visitation happens through the remote platform.
GettingOut remote video visits cost $0.25 per minute. “Visit Now” on‑demand video visits can only be initiated by inmates.
Yes. Professionals who need unrecorded or uncharged visits must go to an MCSO Visitation Center and present a State Bar card and government ID. Friends-and-family (non‑legal) video visits may be monitored and recorded by MCSO.
Phone calls are often the fastest way to stay connected, but the setup can be confusing the first time. Here's how calls work at Maricopa County Jail, what to expect for timing and limits, and what to do when calls won't come through.
Maricopa County video visits run through ViaPath's GettingOut system. You'll need a validated account before you can take a remote visit or schedule an onsite one. Here's how to set yours up—and avoid the most common snags.
Trying to help someone in Maricopa County jail stay connected and buy essentials? You'll deal with two main services: GettingOut for tablet funding and TouchPay for inmate account deposits. Here's how each works—plus the 72-hour rule that affects money releases.