How to send messages, photos, and packages
Phone calls at Marion Correctional Treatment Center run through the VADOC telephone system operated by ConnectNetwork/Global Tel*Link. All calls are recorded and monitored, except properly verified attorney calls. Inmates can place collect, prepaid (AdvancePay), or PIN-debit calls—but only to numbers on their approved call list. That list holds up to 15 phone numbers. Inmates manage it by dialing *44; numbers stay active until removed or the subscriber requests a block. Phone PINs default to the inmate's birth month and day (MMDD). PIN problems? Dial #21 to report issues to the vendor. Lost or replaced PINs get reissued through the GTL Viapath Hotline Response 440_F12. Calls are generally capped at 20 minutes. Restrictive housing statuses have monthly limits: RHU 2, SD‑1 4, SD‑2 6.
Search for a loved one and send messages and photos in minutes.
Yes. Inmates can call landlines and cell phones, as long as the number is on their approved call list. The person receiving the call can refuse collect or debit calls.
Dial #21 to report phone PIN problems to the contract vendor. If a PIN is lost or replaced, the vendor issues a new secured PIN using the GTL Viapath Hotline Response 440_F12.
Yes—by using their PIN and the DOC phone system, inmates consent to monitoring and recording. Attorney or law firm calls can be requested to be excluded from monitoring if handled through the proper verification procedures.
Getting on an inmate's approved call list at Marion Correctional Treatment Center follows Virginia Department of Corrections (VADOC) telephone rules under Operating Procedure 803.3. Here's what your loved one needs to do to add your number, what you'll hear during the automated consent process, and how numbers stay active or get removed.
Staying connected through phone calls matters, but figuring out payment options can be tricky. At Marion Correctional Treatment Center (VADOC), you have three choices: collect calls, AdvancePay (pre-paid), and inmate PIN Debit.
At Marion Correctional Treatment Center (a VADOC facility), inmate phone calls run through ConnectNetwork by Global Tel*Link (GTL). This system handles the automated prompts, payment options like collect or prepaid, and the rules governing how calls connect and how long they last.
