Visitation at Milwaukee Secure Denetion Facility.

How to visit, scheduling, dress code, and visitor requirements

Overview

All video visits at Milwaukee Secure Detention Facility (MSDF) are scheduled through ICSolutions (online or by phone). MSDF staff do not book visits. Before reserving a time, you must register and get approved. The incarcerated person also needs to give you a Party ID, which you'll use to complete registration and schedule visits in the ICSolutions system. MSDF allows up to three 26-minute video visits per week, offered seven days a week depending on the facility schedule and availability. Paid extra visits are also available at a published rate of $2.50 per additional visit (effective June 19, 2023). Visits are by appointment only, monitored and recorded, and can be done at an onsite kiosk or on a remote device. Bring a valid government-issued photo ID for check-in.

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Quick Facts

  • All video visits at MSDF must be scheduled through ICSolutions; MSDF staff do not schedule visits.
  • Visitors need a Party ID provided by the incarcerated person to register and schedule ICS video visits.
  • MSDF offers inmates up to three 26‑minute video visits seven days per week, subject to schedule and availability.
  • MSDF’s published policy lists a $2.50 charge per additional video visit (effective June 19, 2023).

Visitation Guides

Common Questions

How do I schedule a video visit at Milwaukee Secure Detention Facility?

Schedule all MSDF video visits through ICSolutions (online or by phone). MSDF staff will not schedule visits for you. Book in advance, since MSDF guidance through the vendor requires at least 48 hours of lead time.

What is a Party ID and how do I get one for MSDF visits?

A Party ID is the identifier you need to register and schedule ICSolutions video visits at MSDF. The incarcerated person must share their Party ID with approved visitors so you can finish registration and book a visit.

How much do video visits at MSDF cost?

MSDF’s published policy lists a $2.50 charge per additional video visit (effective June 19, 2023).

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