How to Schedule a Video Visit at Morrow County Corrections (and What Happens If You're Late)
Video visits at Morrow County Corrections are simple once you know two things: all visits are video-only, and timing is strict. Here's how to schedule your appointment—and what happens if you're late.
All visitation at Morrow County Corrections happens by video. And here's the catch: if you don't log in within 10 minutes of your scheduled start time, the visit is terminated. A few minutes late can mean losing your entire session.
Time-sensitive: You have to schedule video visits at least 12 hours in advance, so same-day plans usually won’t work.
You can schedule a video visit online or at the visitation kiosk in the public lobby. Either way, plan ahead - visits must be booked at least 12 hours in advance. Lock in your time the day before rather than waiting until the last minute.
- ✓ Complete the required online visitor registration (even if you plan to visit using the lobby kiosk)
- ✓ Expect visits to be tracked in a computerized log (visitor name, inmate visited, scheduled time, and end time)
- ✓ Have valid government-issued photo ID available if asked (for example, a military ID, a valid photo ID card, or a passport)
Since visits are video-based, you won't sit across a table from your loved one. You can connect from the visitation area in the public lobby or from home via the internet - either way, it's a video call rather than an in-person meeting.
Note: "Non-contact" means you'll communicate through a video screen - no physical contact during the visit.
Morrow County Corrections has a strict late policy: if you don't log in within 10 minutes of your scheduled start time, the visit is terminated. Treat your start time like a flight departure - miss the window, and you're out of luck.
- Try logging in immediately - if you’re still within the first few minutes, get connected right away so you don’t hit the 10-minute cutoff.
- Confirm you’re using the right account and time slot - mix-ups happen; double-check you’re signing in under the same registration you used when scheduling.
- Reschedule as soon as you can - book the next available opening online or at the lobby kiosk, remembering the 12-hour advance requirement.
- Build a buffer for next time - aim to be ready early so a slow connection or last-second password reset doesn’t cost you the visit.
Practical Tips
- ✓ Log in 10–15 minutes early so you’re fully connected before the scheduled start time
- ✓ Test your camera, microphone, and internet connection ahead of time
- ✓ Have your username/password ready (and reset it before visit day if needed)
- ✓ Use a quiet, well-lit space so you can hear and be heard clearly
- ✓ Keep your device charged (or plugged in) to avoid a mid-visit shutdown
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