How to Schedule a Video Visit at Morrow County Jail (12-hour rule & 10-minute grace)

Morrow County Corrections Facility only offers video visits - no in-person, face-to-face meetings. Every visit happens through the video system.

Here's the key timing rule: you must schedule your visit at least 12 hours in advance. Wait too long and your preferred time slot might be gone. Book as soon as you know when you're available.

You can schedule your visit online or at the visitation kiosk in the lobby. Either way works - just make sure you book ahead of time and lock in your appointment.

1. Choose how you’ll schedule - Use the online scheduling option or go to the lobby and use the visitation kiosk.
2. Enter the required information - Follow the prompts and fill in the details needed to create the appointment.
3. Confirm your appointment time - Double-check the day and time before you submit so you don’t accidentally book the wrong slot.

Doing a lobby video visit? Expect an ID check before you use the kiosk. Staff will verify your identity at the inmate information window, so bring valid photo identification.

1. Bring your valid photo ID - You’ll need it for entry and for the identification step in the lobby.
2. Check in at the inmate information window - Staff will positively identify you.
3. Go to the visitation kiosk - After you’re identified, you’ll be directed to the kiosk to schedule your appointment (or complete the kiosk-based process).

Don't be late. If you haven't logged in within 10 minutes of your scheduled start time, the system automatically terminates the visit. Treat your appointment as a hard cutoff.

• ✓ Schedule the visit at least 12 hours in advance.
• ✓ Confirm the exact appointment time after you schedule.
• ✓ Log in early so you’re ready before the 10-minute termination window hits.

• ✓ Make sure your appointment is already scheduled (at least 12 hours ahead).
• ✓ Bring a valid, verifiable photo ID if you’re visiting in the lobby.
• ✓ If you’re visiting online, have your device ready and log in ahead of the start time.