How to Contact an Inmate at Multi County Jail, OH (OH)

Calls from the inmate phone system cost $0.21 per minute. To set up an account or troubleshoot issues, contact Securus (Correctional Billing Services) at 1-800-844-6591. That's the number for both getting started and getting help when something goes wrong.

Inmates at Multi County Jail, OH can only use the inmate telephone system. Regular facility phones are off-limits. This means you can't arrange calls through a "front desk" line. If calls aren't coming through, the issue is almost always on the inmate phone system side: account setup, billing, or approval status.

Multi County Jail, OH has replaced in-person visits entirely with video visitation. Each inmate gets one free 30-minute video visit per week. Time slots run from 9 AM to 10 PM. Plan around this schedule since there's no option to visit in person.

Steps to Follow

• ✓ Plan for call costs. Inmate telephone calls are $0.21 per minute.
• ✓ Set up your inmate phone account with Securus (Correctional Billing Services) at 1-800-844-6591.
• ✓ If you are having problems with the inmate telephone system (calls not connecting, account issues), contact Securus at 1-800-844-6591.
• ✓ Remember that inmates cannot use facility telephones. They can only place calls using the provided inmate telephones.

1. Plan for video visits (not in-person). Multi County Jail, OH uses one free 30-minute video visitation per week instead of in-person visitation.
2. Use the correct scheduling days. Online scheduling is available Monday through Thursday for visits that happen Friday through Sunday.
3. Schedule before the Thursday cutoff. The free video visit must be scheduled before 2 PM on Thursday, or it will not be approved.
4. Choose a time within the visit window. Video visitation runs from 9 AM to 10 PM.
5. Use the lobby kiosks if you need help. The facility has two kiosks in the lobby to assist visitors, and reservations can be made through SmartJailMail.

Scheduling is time-sensitive. Confirm that online scheduling still runs Monday through Thursday for visits happening Friday through Sunday. The free visit must be scheduled before 2 PM on Thursday to get approved.

Before funding an account, verify the current phone rate and support contact. The facility lists calls at $0.21 per minute and directs families to Securus (Correctional Billing Services) at 1-800-844-6591 for account setup and troubleshooting.

Planning to use onsite help for video visitation? Confirm the lobby kiosk setup before you go. The jail has two lobby kiosks available, and reservations can be made through SmartJailMail.