How to Get on the Visiting List at New Haven Correctional Center

You must be on the incarcerated person's approved visiting list before you can see them at New Haven Correctional Center. This applies to both in-person and video visits - no exceptions.

The DOC Visiting Request form collects everything the facility needs to add you to the approved list. You'll provide details about the incarcerated person (their inmate number and facility location), your contact information, and the days and times you're available to visit.

• ✓ Inmate number
• ✓ Facility location
• ✓ Inmate last name and first name
• ✓ Visitor last name and first name
• ✓ Visitor date of birth
• ✓ Visitor address (city, state, zip)
• ✓ Visitor phone number
• ✓ Visitor email address
• ✓ Preferred days and times for a visit

1. Confirm the inmate number and name spelling - small typos can slow down approval, so match the inmate number, first name, and last name exactly.
2. Double-check every visitor’s date of birth - the form uses DOBs to identify visitors, so make sure they’re entered correctly.
3. Use an email you can access reliably - especially if you’re requesting video visits, because that email is tied to scheduling and confirmations.
4. Choose visit preferences you can actually make - enter preferred days/times you’re truly available so the facility has workable options.

The form asks you to choose between a Video or In-Person visit. Pick the one you actually want - the facility uses your selection to process your request correctly.

Once you submit the form, the next step is getting placed on the approved visiting list. This has to happen before any visit can take place. If you requested a video visit, don't assume it's scheduled just because you submitted the form - wait for the facility's confirmation.

1. Review your form for accuracy and resubmit if needed - re-check the inmate number, facility location, inmate name, each visitor’s name and date of birth, address, phone, email, and your preferred days/times.
2. Fix email issues right away for video visits - if the email you provided isn’t valid or you can’t access it, you may miss the facility’s confirmation (and the video visit isn’t scheduled until that confirmation is sent).
3. Use the form’s comments area to clarify anything unusual - if there’s something that could cause confusion (like multiple visitors with similar names), add a short note so staff can match your request correctly.