Northeast Ohio Corrections
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Guides for This Facility

How to Make a Visit Reservation at Northeast Ohio Correctional Center
Want to visit someone at Northeast Ohio Correctional Center (NEOCC)? You'll need to be an approved visitor first, then reserve a time slot online. Here's how to get it done without extra trips or surprises.
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How to Leave an Urgent Message for Someone at Northeast Ohio Corrections
Detainees at Northeast Ohio Corrections can't receive incoming phone calls. For urgent news, you'll need to call the facility's main line and use the urgent-message extension—staff will pass your message along.
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How to Send Mail to Someone at Northeast Ohio Correctional Center After Jan 30, 2025
Sending a personal letter or card to someone at Northeast Ohio Correctional Center? The mailing address changed on January 30, 2025. Use the ODRC Mail Processing Center address below to avoid delays.
Read GuideAt a Glance
Visitation
- All visits require a reservation and in-person visit reservations must be made through the facility’s online registration portal; callers should confirm hours with the institution.
- If your visitation application is approved you must register with GTL (ViaPath) at www.gtlvisitme.com to make visit reservations.
- Applicants must submit the adult Visiting Application (DRC2096), sign the Declaration of Understanding (DRC2554) and General Visiting Instructions (DRC2274), and include a legible copy of a photo ID.
Communication
- AdvancePay accounts with ViaPath become inactive and may be forfeited after 180 consecutive days of inactivity.
- If your visitation application is approved you must register with GTL (ViaPath) at www.gtlvisitme.com to make a visit reservation.
- Reservations are required for all visits and in-person visit reservations must be made via the online registration portal; visitors should call the institution to confirm hours.
Mail & Letters
- Starting January 30, 2025, personal letters and cards must be mailed to the ODRC Mail Processing Center (OMPC) in Youngstown.
- The OMPC address for personal correspondence is Ohio Dept. of Rehabilitation and Correction Mail Processing Center, 884 Coitsville-Hubbard Road, Youngstown, Ohio 44505.
- For mail-processing questions, ODRC provides an OMPC email address and phone number for assistance.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
All visits at Northeast Ohio Corrections require a reservation through the facility's online registration portal. Call the institution to confirm hours before you go—schedules can change. Once your visitation application is approved, register with GTL (ViaPath) at www.gtlvisitme.com to book your visits. To apply, complete the adult Visiting Application (DRC2096), sign the Declaration of Understanding (DRC2554) and General Visiting Instructions (DRC2274), and include a legible copy of your photo ID. You'll register at each visit and show bona fide identification at the door. On probation or parole? Include a permission letter from your officer. Visitors under 18 must be accompanied by a parent or guardian. ODRC rules prohibit contraband like cash and cell phones and set attire standards.
Read full guideCommunication
Northeast Ohio Corrections uses third-party vendors for phone calls and video communication. Once your visitation application is approved, register with GTL (ViaPath) at www.gtlvisitme.com to reserve visits through the facility's online portal. Reservations are required for all visits, so confirm visiting hours and any site-specific rules with the institution before traveling. Watch your ViaPath AdvancePay account activity: accounts go inactive and may be forfeited after 180 consecutive days without use. Refunds and account issues are handled through the vendor's customer service—keep your payment records. All calls, video sessions, and electronic messages are routinely monitored and recorded for security. Offsite video visits require a compatible device, a vendor account, and any required payment.
Read full guideMail & Letters
Starting Jan. 30, 2025, personal letters and cards for someone at Northeast Ohio Corrections must be mailed to the Ohio Department of Rehabilitation and Correction Mail Processing Center (OMPC): Ohio Dept. of Rehabilitation and Correction Mail Processing Center, 884 Coitsville-Hubbard Road, Youngstown, Ohio 44505. Having trouble with addressing or delivery? ODRC provides an OMPC email address and phone number for mail-processing questions. This OMPC routing applies to personal correspondence only—legal mail, business correspondence, and printed materials like magazines, newspapers, and books still go to the prison's physical mailing address. For ViaPath tablet repair payments, mail a deposit form and payment to ViaPath Technologies, PO Box 3023, Houston, TX 77253. Only approved visitors may send those payments.
Read full guideCommon Questions
Showing 6 of 9Do I need a reservation to visit someone at Northeast Ohio Corrections?
Yes. All visits require a reservation, and in-person visit reservations must be made through the facility’s online registration portal. Call the institution to confirm current hours before you travel.
VisitationAfter my application is approved, how do I schedule a visit?
After you’re approved, register with GTL (ViaPath) at www.gtlvisitme.com and use that portal to make your visit reservations. Scheduling follows the vendor and facility rules.
VisitationWhat forms and ID do I need to be approved to visit?
Submit the adult Visiting Application (DRC2096), sign the Declaration of Understanding (DRC2554) and General Visiting Instructions (DRC2274), and include a legible copy of your photo ID. Bring bona fide identification to each visit; if you’re on probation or parole, include a permission letter from your officer.
VisitationWhat happens to AdvancePay funds if I stop using my account at Northeast Ohio Corrections?
ViaPath AdvancePay accounts go inactive and may be forfeited after 180 consecutive days without use. Handle refunds and other account issues through the vendor's customer service.
CommunicationHow do I register to make a video visit at Northeast Ohio Corrections?
Once your visitation application is approved, register with GTL (ViaPath) at www.gtlvisitme.com and make your reservation through the online portal. All visits require reservations. Call the institution to confirm hours before you go, and have a photo ID ready for vendor account verification.
CommunicationWho can I contact about mail-processing or problems sending mail to someone at Northeast Ohio Corrections?
For mail-processing questions or problems sending mail, ODRC provides an OMPC email address and phone number for assistance. Use those contacts for routing questions or to troubleshoot issues.
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Did You Know?
Reservations are required for all visits to Northeast Ohio Corrections. Make in-person visit reservations through the online registration portal, and call the institution to confirm visiting hours.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify