Pamlico Correctional Institution, NC

Pamlico Correctional Institution offers both in-person and video visits for people in North Carolina state prisons. All visits require an appointment—call or email the prison to schedule. Before you can book, your visitor application must be completed and approved by facility staff. The incarcerated person gets a blank application from the facility and mails it to you to start the process. Each offender can have up to 18 approved visitors, but certain officials (legal representatives, law enforcement, family services, clergy, and consular officials) don't count toward that limit. Clergy visitors must complete form DC-949P. If the offender is on administrative or disciplinary segregation or certain control statuses, visits are limited to non-contact appointments, and the warden may adjust visiting times or conditions for security reasons.

Pamlico Correctional Institution offers video visits through the Getting Out Visits app or web portal. Only people on the incarcerated person's approved visitors list can participate. You can schedule sessions in advance or start them on-demand, but call or email the prison to confirm your appointment. The North Carolina Department of Adult Correction encourages both in-person and video visiting for people in state prisons. Most phone, messaging, and video services run through third-party vendors, so you'll need to set up an account through the vendor's app or portal to manage scheduling, messaging, and funds. Use the vendor portal or app to book sessions, join calls, and add money when needed.

Pamlico Correctional Institution uses approved vendor package sales. Family and friends can order pre-approved seasonal packages through the NC Inmate Package site—each vendor page lists specific ordering windows and rules, so check those dates before you buy. Some windows are short (one spring package period ran from January 7 to February 6). If the incarcerated person is placed on HCON, MCON, ICON, or Safekeeper before a package ships, the vendor cancels the order and issues a refund minus a $5 restocking fee. Vendor notices also warn that some prisons lack infrastructure for rechargeable electronics—confirm device compatibility with the facility before purchasing items that need charging. For letters and other non-package mail, follow North Carolina's statewide mail-scan vendor instructions for addressing and timing.

Pamlico Correctional Institution uses ViaPath and its TouchPay/ConnectNetwork services for deposits. You have several options: online, the ConnectNetwork mobile app, phone, walk-in locations, Western Union cash deposits, or mailed money orders. For card payments, use the ConnectNetwork website or app with a credit or debit card. For Western Union, use payment code "NCDAC TRUST." To mail a money order, make it payable to TouchPay, include the required deposit slip, and send it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed deposits typically post within ten business days. Third-party transfer fees apply. If a deposit fails or you need help, call ViaPath at 877-650-4249. Enter the person's booked name and inmate/account number exactly as shown.