How to Schedule Your First In-Person Visit at Pamlico Correctional Institution

In-person visits at Pamlico Correctional Institution are appointment-only. Call or email the prison where your loved one is housed to request a time slot. Have the basics ready: the incarcerated person's name and ID number (if you have it), your full name, and your preferred date and time.

Call Pamlico Correctional Institution the day before your visit. Confirm your appointment is still on the books and ask if anything has changed. This one step can save you a lot of frustration if the schedule shifted at the last minute.

• ✓ The facility’s visitation status for the day you plan to come
• ✓ Your appointment is still scheduled (and the name of the person who confirmed it, if offered)
• ✓ Your scheduled arrival time and any check-in window they want you to follow
• ✓ What you’ll need to show at the door (for example, what ID they expect you to bring)

Pamlico (part of NCDAC) offers both in-person and video visits. The key difference: in-person visits are appointment-only and must be scheduled by calling or emailing the facility. Video visits follow a separate process.

When you call or email to schedule, you’ll get through the process faster if you’re ready to answer basic questions right away. Expect to provide the incarcerated person’s name (and ID number if you have it), your full name, and the date/time you’re requesting. It also helps to share a phone number or email where staff can reach you if anything changes.

• ✓ Incarcerated person’s full name (and ID number, if you have it)
• ✓ Your full name
• ✓ A couple of date/time options you can make
• ✓ A phone number and/or email address you can be reached at
• ✓ Questions to ask before you hang up (like your check-in window and what you’re expected to bring)

Even with an appointment, things can change. That's why the day-before call matters - you're confirming the facility is open for visits and your slot is still good. Ask how the prison will notify you if your visit gets canceled, and what you'd need to do to reschedule.

1. Call the day before - confirm the facility’s visitation status and that your appointment is still scheduled.
2. If anything changed, ask what’s next - find out whether your visit was canceled and how you’ll be notified going forward.
3. Reschedule right away - request the next available appointment by phone or email, and write down the confirmed date/time so you don’t have to guess later.