Polk County Sheriffs Office

Polk County Sheriff's Office offers Securus "Anywhere" video visits. Each session lasts 20 minutes and costs $10.00 (plus applicable taxes), with inmates allowed two "Anywhere" visits per week. You can schedule up to 14 days in advance at www.securustech.net. All visit creations, changes, and cancellations need at least 24 hours' notice and must be completed by 6:00 p.m. the day before the visit. To get started with Securus, register under the same name as your photo ID, upload your photo ID and a selfie, and be at least 18. Approval can take up to 48 hours. Children may be allowed depending on the inmate's charges, but the account holder must stay present for the entire visit.

Phone access at Polk County Sheriff's Office is limited to outgoing collect calls. Inmates cannot receive incoming calls. Securus handles the phone service and offers three payment options: Traditional (collect calls billed to the person who answers), Direct Bill (monthly billing that requires a credit check), and Advance Connect (a prepaid account you fund ahead of time). Since calls run through a vendor system, take a look at each Securus option and decide whether you'd rather accept collect charges or set up prepaid funding. Florida facilities vary on additional communication tools like vendor messaging, tablets, or remote video visits, so features and billing can differ by site. Follow Securus' setup steps for whichever option works best for you.

Costs can add up quickly at Polk County Sheriff's Office. The jail charges a $30.00 booking fee at intake/processing. If your loved one had cash or other funds on them at booking, that money goes into their inmate account and gets applied to any outstanding debt first. The facility also charges housing per-diem fees: $9.00 when an inmate is transferred to housing, then $2.00 per day after that. Families can typically add money through online deposit portals, lobby kiosks, phone deposits, or by mailing a money order, though the available methods and vendor rules can vary. Before sending funds, confirm the current instructions and include the inmate's name plus their booking or ID number so the deposit credits correctly.