How to contact an inmate at Potter County Detention Center

Last Updated on May 21, 2023

A friendly help guide for Potter County Detention Center. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Potter County Detention Center

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Potter County Detention Center
  5. Overview of Potter County Detention Center
  6. Inmate services at Potter County Detention Center

Here's a short video on how to contact an inmate at Potter County Detention Center:

How to message an inmate

How to message an inmate at Potter County Detention Center

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Potter County Detention Center .

Sending Photos and Postcards

How to send photos and postcards to Potter County Detention Center

A great way to send love and support to loved one at Potter County Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Potter County Detention Center.

Frequently asked questions about Potter County Detention Center

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Potter County Detention Center.

  2. How much does it cost to send a message to Potter County Detention Center?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Potter County Detention Center?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Potter County Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Potter County Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Potter County Detention Center?
    Mailing address:

    Potter County Detention Center
    13100 NE 29th Ave
    Amarillo , TX 79111
    (806) 335-4100

    Business hours:
    • Monday: Open 24 hours
    • Tuesday: Open 24 hours
    • Wednesday: Open 24 hours
    • Thursday: Open 24 hours
    • Friday: Open 24 hours
    • Saturday: Open 24 hours
    • Sunday: Open 24 hours

Overview of Potter County Detention Center

Potter County Detention Center is a correctional facility situated in Amarillo, Texas. It is operated by the Potter County Sheriff's Department and has a capacity of 710 beds. The detention center accommodates both male and female inmates from various counties and is renowned for its efficient and effective rehabilitation programs.

The facility is equipped with modern amenities that ensure safety and security. The center's staff includes highly trained corrections officers who facilitate day-to-day activities within the facility. The officers maintain a strict code of discipline to ensure that offenders serve their sentences without incident.

Potter County Detention Center offers a variety of programs aimed at reducing recidivism rates. The center provides educational and vocational training, substance abuse counseling, anger management classes, and religious services. These programs are crucial in equipping inmates with the necessary tools to successfully reintegrate into society upon their release.

Inmates at the facility enjoy privileges such as visitation, phone calls, and access to the library and commissary. They are also screened for medical, dental, and mental healthcare upon arrival. The facility's medical staff provides round-the-clock care to inmates with chronic illnesses and dispenses medication as needed.

Overall, Potter County Detention Center has a commitment to reducing recidivism by guiding, motivating, and rehabilitating inmates. The facility ensures that inmates who are released enter society having obtained the required skills and education. Nursing an unrelenting commitment to making the world a better place, Potter County Detention Center remains a vital institution

What services are provided by Potter County Detention Center?

The Potter County Detention Center provides a range of programs and services to inmates in addition to detention and court services. One program that remains topical is the substance abuse program. They offer education on abuse and anger management, post alcohol treatment care and acudetox held multiple times per week. This particular issues long extending impacts outside the detention presently in treatment while overcoming drug addiction.

Moreover, the Potter County Detention also birthed the Willie Lee Eady Substance Abuse Program, tailored exactly for females and ending drug addiction influence on the society at large, and rehabilitation centers covered by Blue Shield. Medicaid beneficiaries including Medicare Cost Sharing Plan Members across Temple post the substantial Affordable Treatment Agencies to comfortably aim opting leaders exposing unachievable justice to afford prioritizations among this this classes.

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